While the digital evolution has been in place for many years now, luxury retailers have continued to miss the mark in recreating the exceptional customer service seen in stores within online channels, according to a new study from L2.
Register now for the nation's premier conference focused on how the luxury business will rapidly evolve in 2017, calling for a reset to Luxury 2.0. Speaker list, agenda and registration link in article.
Instagram is following in the footsteps of its parent company, Facebook, with the introduction of Instagram Live, providing an opportunity for brands to connect with millions of Instagram users in a more organic, unstructured way.
As the frenzied holiday season begins, traditional retailers are reaping profits from increased traffic from over-the-top Black Friday deals, but for travel brands Cyber Monday is the day that wins out.
Luxury Daily's live news from Nov. 23 - Johnnie Walker brings art of whisky blending to Harrods; Ferragamo unwraps holiday gift ideas in interactive guide; Wheels Up takes off to Cuba; Selfridges bets on handbag category in expanded Accessories Hall.
Today in luxury marketing - Chinese New Year poses a challenge for Shanghai Tang; Is ecommerce really better for the environment than traditional retail?; Nordstrom on selling Ivanka Trump products: "We strive to be agnostic"; Fashion designers can't get enough of emojis and who can blame them?
Luxury Daily is inviting nominations for the most prestigious luxury awards handed out annually: Luxury Marketer of the Year, Luxury Retailer of the Year, Luxury Agency of the Year, Luxury Publisher of the Year and Luxury Researcher of the Year.
Britain’s luxury watch retailers are seeing an unprecedented hike in sales and profits. The opposite of dampening sales, the sliding pound sterling appears only to have driven revenues higher for retailers of the most popular luxury brands.