Department store chain Barneys New York is bridging traditional and digital correspondence through the launch of a digital stationery platform.Entire
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A survey of 100,000 online shoppers by Bizrate Insights shows that, despite gains made in the mobile user experience, consumers are still frustrated by the need to pinch and zoom, slow load times and inconsistent product availability, suggesting retailers still have a ways to go when it comes to building better mobile sites and applications.Entire
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Luxury Daily's live news from Feb. 12 - Marc Jacobs incentivizes creative expression on street advertising; Peninsula gives intimate tour of Van Gogh’s Bedroom; Walpole appoints Harrods’ Michael Ward as chairman; Madison Avenue jewelers flaunt floral displays to benefit Central Park Conservancy.Entire
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Today in luxury marketing - Burberry faces US lawsuit accusing it of deceptive price tags; Balmain heirs said seeking sale; London monthly luxury home sales drop to worst in 7 years; Tesla's Model S is the best-selling luxury sedan in America.Entire
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Some retailers started building CRM and clienteling solutions to blur the lines between physical stores, and online and mobile channels. While these digital technologies improve the customer experience, consumers do not think in these terms at all.Entire
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