Luxury Daily, February 27, 2015 – How should Selfridges repair its community image?
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Classic Guides Luxury Outlook 2015 | | | | Luxury brands and retailers must work harder to link the digital experience to the store. Luxury customer service must continue to be seen and felt even in an increasingly digital world. Entire
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Columns Book excerpt: The Management of Luxury | | | | Succession planning creates particular challenges for most luxury executives. Founders may presume that a successor will misinterpret the creative genius, leading to brand dilution or brand failure; or they may struggle with interpreting and sharing the source of their creative genius. Entire
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