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Nov. 15, 2024
  1. Capri Holdings, Tapestry abandon plan to merge
  2. Luxury Unfiltered: Crisis or opportunity? Why luxury brands must focus on strategy, not fear
  3. Burberry overhauls strategy amid rocky interim results
  4. Neiman Marcus honors Leonard A. Lauder in New York City
  5. Bloomingdale’s gets ‘Wicked’ for festive campaign
  6. Luxury Unfiltered: The self-inflicted luxury crisis
  7. Ferrari teams with Paramount Pictures ahead of ‘Gladiator II’ premiere
  8. Off the Cuff: A Q&A with Natura Bissé's Patricia Fisas
  9. In Geneva, Christie’s records new high with Aga Khan emerald
  10. Ringing in 2021
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Retail

Younger shoppers most interested in AI-powered assistance: Invoca

June 28, 2019

The Mr Porter Style Assistant suggests tailored gift ideas. Image credit: Mr Porter

 

By Sarah Ramirez

As brands and retailers continue to invest in artificial intelligence and other automated services to enhance customer experiences, the majority of consumers feel frustrated when they cannot opt for human interactions.

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  1. Capri Holdings, Tapestry abandon plan to merge
  2. Luxury Unfiltered: Crisis or opportunity? Why luxury brands must focus on strategy, not fear
  3. Burberry overhauls strategy amid rocky interim results
  4. Neiman Marcus honors Leonard A. Lauder in New York City
  5. Bloomingdale’s gets ‘Wicked’ for festive campaign
  6. Luxury Unfiltered: The self-inflicted luxury crisis
  7. Ferrari teams with Paramount Pictures ahead of ‘Gladiator II’ premiere
  8. Off the Cuff: A Q&A with Natura Bissé's Patricia Fisas
  9. In Geneva, Christie’s records new high with Aga Khan emerald
  10. Ringing in 2021
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