Retail
January 10, 2020
Emily Pfeiffer is senior analyst at Forrester Research
{"ct":"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","iv":"04bff08d8f716aef5b1cfc3619dd12d4","s":"8d7389c1368dec5e"}
Share your thoughts. Click here