Internet
February 20, 2015
BCBG Runway Savannah dress
By Nancy Buckley
PALM DESERT, CA – Luxury brands typically provide in-store personalization that give consumers bespoke experiences, but translating that level of customer service to online communication poses several challenges.
{"ct":"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","iv":"36ce2b5706a9ded46bd4498b4e023e8b","s":"67c7699903790ccb"}
Share your thoughts. Click here