Research
March 2, 2016
Photo of VivaLuxury courtesy of Bergdorf Goodman
By Sarah Jones
Bricks-and-mortar retail is still generally operating in an out-of-date fashion, creating obstacles for sales staff, according to the Luxury Institute.
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","iv":"95c6c50548792f3771cc498004816fbc","s":"e4b0ec93b5f9224a"}
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