Research
April 29, 2020
United Kingdom 2020 Ecommerce Report by RetailX and Internet Retailing. Image courtesy of RetailX
By Dianna Dilworth
Consumers in the United Kingdom are some of the most savvy online shoppers in the world, and retailers that want to survive in the market should offer smooth ecommerce experiences with good delivery and return options.
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jJBr6d3unf7IrDqOkqcIGCTZ5V3jVyZr8emvl4ZiUaJGZ5eIszqrC12kZC4\/l\/yOV\/rWDqB4ZvmqOTibEci9WiWePuWxFSvA7CKr9hy33WK3\/65BEajaFvLCHQPCb+elDWBZIqRJFb21dApUtte+BlxtZIcRd4tqjAi\/CDhUVIsQNXUuQFXV6amSNan6KjHXDoBkG2tQqThZndflJPpKWJPGPSOpV8k6xgqZPChDOy4jFrFwd5zhZAn6hZSmtVd58Cc7HANmTKFx+WDi0I\/9KBcOJFZNpJnAC3ccggI7Vr0n8oRK53iplNX3B9jqNlm5QCCxEEScI2\/OXXFcp2UKSvXdCzSYYsMuY3kI+FuplNMXEmTkVyznvGtGNynBATwWTTIhzgz4NFFR7oaVPZT7mkQKg4XH5koLWF\/T35Bn1ns95xPBSFh5x6Ob\/Oqg20oi3Az\/kf0JwZTBkjqVTxsykiEQnYaL9h5xlvk78HuZdu3o+VRvM0bKh5DNPkUZZMoUtdz3VivU\/UFbBnc6KcxjafIRW3k17lRQ8lTwGBAo5I6InTdAb4M+YGZ5W01Ia1aEfSfReOeYsiXqvchY9zjfWpNy9nvqvG6klySn21wTZbF\/yA28cVqpUNs4iB94rUE1+buTNaYTjb4bH\/sye7KPT+OMJe3lzxkKUQAM45ceKYOLr8m7JV6Cj5gf9nGrm\/\/3iXyMnVfUepQ5\/7ijX798s7i3rgXs3QUMQSgAUGQQQgFVySRNCi70gFJlY9KKW\/X6gdjGiSk+tO4MELFPmoGKOXKFe84btGXXCDYE8u9bW+YrVHUfHRyP5\/aohPXpQFv\/CzQ67VuvDUVDt3ERN5nPY+JZQy2x7nrK9IXPmYxbT6JOtoAy4538EkXc0yZp06KtUCoepi46jecvYcO4fKlWs1CSu+SnUB\/2Y3wPu1bu1e7WEMqI+\/uIg0U3Owo0B5PMd4Cf7XU+Av2ZNmuvbZUsoByPzow4aVhcOoh+WS7otAbHVL4PYbiG0PN+BQ6PQ0u30\/WXrURaYnhW5CP5+xVnWo3izqRiGRUTaCNCZRKvz3fvTta0eDkz6IC9fus4xbfX9MC7aO2WT7tZb3YL8KlaQrRcqP\/kQFI\/fNtY+u2weQCGb4juTpuuwZYhLC39lonMyaN9uPSAaDQSytQx5ryqR4CzdvPo\/RiUJAIHr6wS3mbcB5hiiHiRRKlsqvwu7agRgIQQDVdXXTGjFBmerSqivc8ghJ1sTcLrfPsyKocci4S9G+5Q92zuoPrW4VdJAP4w5PpIUfl\/6JZPAi01AkPk8l3BD9K5ZXwGyCb96ngkXws9tFIV+9Xbx6w42B+oUWngVzIHYEC9tB1USqUq4WzctSD\/4AF2wCQLi\/kKicS\/oxjkdKPC4Z20aBRciXYH9eO+6GHpUsnf9tRC3vdWpVQl73AJeqA9UKZg9ZOnJtRda2aYah1\/jXWsWtWKhreErtZVw\/HYAClRZCJNrMbbz3HvKYWji65bN1UqbDRPgwleJW6d7qk7JXFFaJQ81zr1B+twkFtZxQjOmH3inEtzg9GDoRuT\/ipdN0+AcNzg7UgOnedPJ6KiRHuuMQza6aWBf+HktQrYBXE\/HTzx0CQEI7WncxqREEt2xTvZWC4jNpeQjLu6TZSQX5Xk6Mvsqcax\/I7OwQRGsUymOTOUz78PuyuKcrh0A3UNpAPMbl\/EAihpzN7KmaQsWcYk+nUxzSCigt2MwTkxEo8nMBLMNvdpZB3Yq431AF5ic8\/DL8AFx6eQBCaDDWd2wGSEsGeJ9csjRJ1xrnHN2LZc2SA8HJotI7Y7Js98uUoQRv7k+j3ypZ19B4NFFXomh5Vu0regE3a3y0wZTmczPVQqkAaNWo04DiZHgC6CaYYSndLjl4dbAwx4xoe4WNWDFOa6tENWyHoQOXlMIemvDqXUOmu48Qf4Tcr9ber8+KqXishvxMGbX8HaUhtUkyt2pHYtjv3CM0YeRW1uPDMbPxHxKRZjSFjhacmMAm9j9Jr2yH1mXEk9SaG1PhzH\/ypPE9lPIZ4ctr+blDBiABoIAD8qkg7VOza8YRTAsYtcWHIyJJ13xKzdkvWlMQnrRaZShR9vX\/YlE577hSAMNlVh2tLNBrhfRRkSVBK0LBb47lu07pFxqlXRaWDPektNq4Vz3Jj4j4spIjxLyLFJliJMxZspPXwy1YeAC6eHhGOpF\/tbVmZUg6cqqRjBIfK14Y4yfQMmgr7Ws3URukSDP9xoJ8Fk2oeL+ZDSp3uCjqWFiJ1Esq9SztNcGPh9BxLI2aIXPtkli7XA6b92ZFvC90Zn\/4R2qy4gYkSI79vKO6exK6dsego8pyh9m3bDxltUT0xbxmrYPON2sjQep7E4CVILcko7f\/DEjI6ZtRPgrZqGXOnqv0RedwIvMpmdJZvigZJnKnKHX8FiKz5dQZxxJ7YcfNCp0FQ9t23o0X13k+XczovMlVjRAqNERI4CeOy3e\/BlusKvZ2MU1Wxy\/nnnBZTq3Mcg8F5AL2fkSPwedmGnTKkHjNvbyD0s3mWqz0nXYPP4CZGwJsr73oQEwiq\/Ilw88kEnaLBd1b+UAMckESDgVcG3CvQhxw9clKCbVY4mt8192NyTSttHZZzrIQnnthbFVQOcgcl+LSjJAwAO7qpBfEHIRvKrYOyfTXCTzPZRwbcpYEBJxvuX7Xyafj2dx2QQckqQmxn0ZW7eFxRaF1n4zfbl+W1Tkq5sMVa\/fgkjxa3mtI0bZInuD5zBVMoZZRut7TC0+8GyFJtP57FUJBkJZRdPfU0mSfJYCXjXyuhYF+G3hOINFoj6voPoxBCkMs+LZC+7J54VV6fdUH3qIijYynYcpzMArdEBvRbj4WImN8Nj+cDMcL8AhHMnHnq46o4lWUmp088oMOB2E6rMN1+JS6gyT23H8iqH6RcUFshxiXSb6pD9SkbORUhciQdOksJzewYAngbLHMRWEwIXStSzoZpNdFg96Xwn66jcw2Vi8aIp0zqm8cZohLoGyQVXdIPniWPneizw6sWRKnADXuuwPD1YvuE6f4y99UT7mMjX6O6IXOeBFwOPPzimvryefOsIS+G2EV\/d3eo02f1u6sANQMuvUY4\/DMvMlM0t4ejOhJGZzCFFvCNkKHAxRSd2WiqO84WjKUpzP4yVUNnjeWXVCklv1oEHBCzvsRem7tfGdXeKGUksFD3voXxSwVYcLtdbVVDtOao1nSKD1Zce7W5FLH0sykRhqUuLYsQ5YvJ5PbxRw7dm2im8ZbjBA9xNKsr7Yz1YkHh3zmI0GunT6mH7GvSwexGMbiN09x+rabnq4V3pJK3FEEV4TwoP\/83dqMVbkSnEJuCPLDfOgrRr0QdTc18zbzEGofRzJmzLpqBtYPsivsfiGQxSKBAF\/4ypjxSj8o7W8n7yy24qT0oS6ZtX2UwfC73EQ2MldLtkFUR5eakpILcVFZvYvAnPuU9+QfUOztQp7c2CqZPCbkxjBWy8J774NxSLGabROTJ9BKWCv8csmUs6mNyUEd48DyptU5MJo9GPQFKbLKBQ3cmdgh+8IBiBxSzepZYkjwqBnxNzgfeieF3YF5zhImu+kpEo+Met4QN0yJsE6x6jRuaWhZc\/KPk4YnkWnz72DdggJt4V6I0RIsDHQBPWS6pr7ge1YJA183Rtsfz1YvpTibZhVGjl8N1g2\/RMIiaWg0UJqoWN0UKn\/epz91nNUo8SD65FzMGgeaocwMPR+IxF\/OBPztv+yxTQb76TNmvEOr22Gpq5xxu\/gP2cuzpeaFdrxcYhMbKt4mnpdLPglIuU9b9BEQRj6wiN5MmnL5s3d8TB5E\/K9aptM+DjWqw1kvXCnX5dRY1LjYmf1Mz8bhRh2zFYE10QrlumV5Gct3jmaDXrlJmlrVkXPPpirghNucvr0ctvZ22jHP5Vm1bYsErRGIs1MpgnOXONa5RzvG0JSje9DVMOAlBEfV8cfr9eK+KKOcI1f0MlKyLnSIysM63MUCe9whWI0X+wV5JG2c4Oum43tZgYXD\/gSbg6jZhSuxIO1DEfcfh3NsIfjQqZraGoTnQlstCtL2A282pDG6246Udec3FKg+AtCMh1MVtlYgFlXQJRHWVvy6gHdw1I\/SGxvDGxiWmKnOJb8opY\/szt6XI\/kCS0BRorNPsJaLi4WD1+HSyUnG2TUoQT9Z25O5UdP1SRhYa2tfTKEFodWmG1eRaRR3YW3KUwx2lN\/\/NM9c9gJUqoFJUbrsVHefhSxV7TSlaqlZDuYrMvM6Wli6xr2tSzxCU\/yw32Qo7bbwOJbHxucIPtQrOKTng0vlCXIOgFo9R40gUIGib3n14DdRjORZsKTFmtmQ6qk4tr54HS1r8wACPvSmsXZsQZAHNamWhcOqQJApffriqBo+mAEnXd6MmMs76MFjqLLo68pw67UZTlhUS2UArbfR\/hpTssPIp8SVNqFmGYUedxF26ehxOb87hOrem9ajvwbGV7AynYhZtDgeBWGg\/SUoLOhUNIcvQNTRzTdrBFon3AXagqH\/Xl6Q\/5px9kEWt+smVVwPb7\/lT3UvOFSInSm9PFG9Jbr75P6SQ0vkbOmALMubOBwp\/MUJ2oZVWZAxvrXUar3Efs7xrU0\/naTwJX\/TpLgY8d0y7AYZkVup5ju7ocTZfYhXhiKi5dm+O4T9L9NHJ+uP50wLZhUnmXr2T9jBbICQUHHODuj6U8KjeBRh+GOtjvpMK7zpxfto6a6rQUKppgwudLpKCt9cCO0InRfmHUc4fFRCmgtNdavCmu+GDrHji2i2S\/9OIJ+NfkHQy7WRHi7i\/KagdsXEqsEPgX8buJzEXvE04Gr4im4uT0uW1WqtICrLnvxSBiWCw4ugAxu5W2rGaFqCo5u7GJ1b7GKUHGT1DeVs3uow+2jRJC8XSXp9XNgnTe29Wh4R3yeECIdJSUTS6xh0JDZd3uYtKIjIYMXFlXq30Fi+YyywePHBV2O4DFq+E0PG+0eVKw\/yRVqROi3qGp8967H+RBmDNpoom5WaJctp9ZPKHD8QHiIGSZG7b6hepSCR3TRppdVluTD6muSAey1flO1jBGtG8M\/ZUWE3buC7Zx2l1Bv84c3FHlMVHakgGkQDdWmgY3q5ns1UqdiyQGvuaq37qLhJBgtP7DF1KEQPuh6DcZ1DajZOEIJmPdVXCdD8gAuJg4M92yL8vH7tzZHQETJVEzqacDznTu0\/+YfnvCb\/B7QFao9x0KyhrnFlUgzFviawVw+oUbtj\/Zu1RRRBjER2e\/xWAh0Dsa7AYkBU09Q4nNa\/qwytw9LqbrKTS9NwKMXLJEcUX8gLKjpXE4ZVkXXCYzodnfArFMpOqw7u3qM5\/naORwa3uavsfDLi1+jHwVTbzEZCYkdUFWnjOoPe5c8dIvVHCX4QcOxyL0BkGm4Mv4P0+Aal8+Q3sl89zePvh5a3V+kzO39P1RbxzdW9ifIQ8DH1OKbc5zT+eQpdRLWG8mTcLJBq\/hJQNUewwykBNJs2lGK9v66D72y7XqaG+YidPhOk2kHV8NMRk8Xf1SapMivJaJaSAGfbCpwp1Q765VJS0b0imsFoq5DPzhZB3TNwWDrPPIrP6dESfC+t1j1dd81kxzjS+y75VrMJjjNLvBthVO9YbacbMDG2GVQBOuu7cQtpNsI3qXn7SidDGicsBc4usVG7jNvZTco+tLIKwczNWJKpmdOBHi9EYreHF1MAYca5g\/9vnEsCg48BTfvX38Rs9d3qjKdkBzEx1cwHvM6FJS2NnjcMdNWpVIqQyuATYnTR0uKkJcMdOD8pijy7ImHFiYalTyqJWprsb2GbzD5Yqq+0pwuy5pdsjHer8ti1ZIBydEco3WNgGz6ARF6wNSPf8e9iyDAGhFYfe\/vRWGX5j0KXYuJkeKnb8u6BkQRxNgPTiI3kJZ3SMAFluavkXvTI6KlzsmL3GV0x4wM2LGEOw\/vfBZoyMjpH2pHAwXVL5G8ixNz514urL+67xrcjT10bKqh9keU623RQtixwqgdB\/KaxiZ37YW+ZmPALujq\/QXUcFeMdHlSHtNiJodk77n9aHPh1VJBhKMxESpuLs1Rk2PM4imVPJYYD46QotGKI1tATVONN3J9cNdtxIWvs6Yt5Vryd9sPYICCzSaHdAsJFDCXYNTAy9guvUg+VxmxLmf58J1oXmWta3Hb5YVKoJYS0+0EwSrhot15ObQe0\/5ltItc9bvaO+a7UphdxsWZew0xSqnnuluv\/7wKUDMWYGpfYvgPL4Q==","iv":"7d4db5a1682315e8d56f3a4af3db4cca","s":"705bab0445d68583"}
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