Retail
January 23, 2020
AI can free up sales associates' time to better serve consumers. Image credit: Printemps
By Sarah Jones
Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.
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","iv":"fc5e267026918c9a204295af1c9381e0","s":"510f4c1a9e8ee4e6"}
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