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Nov. 18, 2024
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Retail

Saks strengthened services, ecommerce to thrive during COVID

June 3, 2021

Saks Fifth Avenue has prioritized customer experience. Image credit: Saks Fifth Avenue

 

By Sarah Ramirez

NEW YORK — Although U.S. department store chain Saks Fifth Avenue was an early adopter of ecommerce, the COVID-19 pandemic motivated the retailer to take a more personalized approach to online channels.

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  1. Luxury brands losing ground with younger audiences: Bain
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  3. Trinity Investments acquires The Standard, London
  4. Louis Vuitton goes big with temporary NYC store
  5. Alexandre Arnault named CEO of wines, spirits division at LVMH
  6. Authentic announces Barneys New York Residences in Tulum
  7. Dior welcomes first beauty boutique in North America
  8. Kering launches Generation Award X Jewelry to support sustainable design
  9. Vestiaire Collective partners with influencers to combat fast fashion
  10. Luxury Unfiltered: Crisis or opportunity? Why luxury brands must focus on strategy, not fear
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