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Retail

Risk of fraud grows with “buy online, pick-up in-store” trend

May 27, 2020

U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom U.S. department store chain Nordstrom claims that order pickup is now its most profitable sales channel. Image credit: Nordstrom

 

By Mickey Alam Khan

As the COVID-19 coronavirus soldiers on, it is forcing retailers and brands to adapt to new shopping behavior that puts health safety above all else. So what was once a service offered by few is now becoming a key option for many consumers and merchants: buy online, pick up in-store, or BOPUS, in retail lingo.

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  1. Prada sails into summer in new campaign
  2. DoDo reintroduces namesake with ‘Nature of Icons’
  3. Mercedes-Benz appoints new US CEO
  4. Acqua di Parma opens doors to Parisian flagship
  5. YSL Beauty to launch fragrance activation at Macy's Flower Show
  6. Sabyasachi Jewelry residency lands at Neiman Marcus San Francisco
  7. American rapper Kendrick Lamar joins Chanel as ambassador
  8. Pernod Ricard reports 3pc decline in net sales
  9. Diageo creates world’s lightest whisky bottle
  10. Brioni launches anniversary capsule at Bergdorf Goodman
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