Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"32b3a076ff5f975135278a05e48b390b","s":"3013725e71263cdf"}
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