Multichannel
October 27, 2015
Image courtesy of Ferragamo
By Sarah Jones
LONDON – The human element is going to be the top differentiator among luxury brands going forward, according to the CEO of Luxury Institute at Luxury Interactive Europe 2015 on Oct. 26.
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","iv":"d547fba996087bf0aaad4380ef54d67a","s":"49883f272a5fb385"}
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