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Multichannel

Professionalized sales associates may reduce conflict in-store, online

October 14, 2014

Promotional image for Nordstrom's Instalog Promotional image for Nordstrom's Instalog

 

NEW YORK – Seamless integration across channels is key to eliminating the conflict between digital and physical interactions, according to panelists Oct. 13 at Luxury Interactive 2014.

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