Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"74395e8eed861efc84ea804dfe400353","s":"4150e3b0b24cb775"}
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