Harrods taps social media contest to reward loyalists

Published: July 26, 2011

British department store Harrods is rewarding its most loyal customers and celebrating social media milestones by giving away money to a consumer that follows the brand’s Twitter feed.

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Correct digital experience will repair customer relationships: expert

Published: June 29, 2011

NEW YORK – Luxury brands will be out-sold by competitors and online retailers if they do not differentiate themselves from mass-marketers in terms of craftsmanship, product and customer service online, according to an expert at Luxury Interactive.

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US, Chinese consumers fuel British luxury rebound

Published: June 20, 2011

Luxury spending in Britain is estimated to rise 57 percent to $15.1 billion in the next five years, according to a study by British luxury trade association Walpole and Ledbury Research.

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Ralph Lauren, Armani lead fashion brand resonance list

Published: June 8, 2011

Emotional resonance led consumers to list ten luxury marketers such as Ralph Lauren, Armani, Calvin Klein, Burberry and Dior within the top 15 most important fashion brands, according to a new study.

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