Who aced the Luxury Daily secret mobile shopper test?

Published: September 16, 2011

Lipstick sales are a barometer of an economy’s health. So Luxury Daily decided to run the first secret shopper test to evaluate the performance of the six leading luxury department stores. The purchase: an Yves Saint Laurent Rouge Pur Couture lipstick.

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Ritz-Carlton goes with complete brand makeover

Published: September 16, 2011

In a reverse-psychology move, hotel chain Ritz-Carlton is now asking its guests to let the brand “stay with them” through a brand platform revitalization that will include video, artwork, a Web site relaunch and new mobile projects.

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LVMH acquisition of Hermès not inevitable: experts

Published: September 16, 2011

Hermes is still fighting against what it sees as unfriendly advances from LVMH and has recently been allowed to sell shares to a private holding company rather than publicly. Therefore, experts believe that an acquisition by LVMH is not inevitable.

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Book excerpt: Why She Buys

Published: September 16, 2011

Author Bridget Brennan discusses the difference between sex appeal and gender appeal in an excerpt from her book, “Why She Buys.”

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Lessons for luxury brands from the Missoni for Target fiasco

Published: September 15, 2011

The marketing hype surrounding the Missoni for Target collection seems to have paid off. The collection is now being sold on eBay after most items sold out, despite Target’s Web site crash the morning of the launch.

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