Alternative materials – Luxury Memo special report

Published: June 26, 2020

Luxury has traditionally been associated with specific naturally derived materials such as leather and diamonds, but technology and changing attitudes are paving the way for manmade alternatives.

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How is JD’s 618 Grand Promotion faring?

Published: June 8, 2020

According to a JD.com press release, on the first day of the 618 Grand Promotion event, transaction volume increased 74 percent year-on-year, and sales of luxury products increased by 400 percent year-on-year. Meanwhile, 40 brands individually reached sales of RMB 100 million.

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Can Amazon succeed in luxury?

Published: February 19, 2020

Amazon has been clandestinely operating a luxury retail site called VRSNL since September.

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Sales associate service still key differentiator for retailers

Published: January 23, 2020

Almost three-quarters of consumers say that personalized service from frontline staff plays an integral role in shaping their decisions of which retailer to do business with, pointing to the continued importance of human help amid an increasingly independent retail environment.

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