Luxury hotel chains Ritz-Carlton and the Four Seasons top the charts in overall customer satisfaction, according to a recent survey from J.D. Power and Associates.
Hotel chain Ritz-Carlton is wooing affluent travellers with the launch of the brand’s first reserve in Dorado Beach, Puerto Rico.
Upscale hotel chain Ritz-Carlton is stepping up its customer service strategy by introducing Foursquare into its marketing with World Concierge.
The Ritz-Carlton hotel chain has issued a new luxury rewards credit card through banking giant J.P. Morgan Chase and Co. to help build loyalty among frequent guests and expose the brand to new consumers.
Hotel chain Ritz-Carlton is enhancing its in-house strategy at its Dallas location by offering a Rock of Ages music package including a meet-and-greet with Tony Award-winning actors and a musical performance through its Web site.
Upscale hotel chain Ritz-Carlton is reaffirming its role as community supporter for underprivileged children with its Succeed Through Service campaign which is being flaunted via Web site and video marketing.
Ritz-Carlton, Dallas is incorporating its new “Run and Recover” running program that personalizes a fitness routine for its guests and ends with an athletic massage at the hotel’s spa.
Luxury hotel chain Ritz-Carlton has raised the bar for luxury hotels – 118 floors high to be exact.
The Ritz-Carlton is rewarding guests who belong to the Ritz-Carlton Rewards program by giving away gift cards that can be redeemed for a wide range of unique opportunities.
