Who aced the Luxury Daily secret mobile shopper test?

Published: September 16, 2011

Lipstick sales are a barometer of an economy’s health. So Luxury Daily decided to run the first secret shopper test to evaluate the performance of the six leading luxury department stores. The purchase: an Yves Saint Laurent Rouge Pur Couture lipstick.

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Why a mobile CRM strategy is key

Published: September 6, 2011

It should be no surprise that one of the newest CRM strategies reflects that larger trend in mobile: the use of apps to engage the consumer.

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Top 4 marketing challenges in the Mobile Era

Published: September 2, 2011

There is no denying that the marketer’s role is not getting any easier, given that mobile and social media demand real-time decisions, personalized messaging and location-based offers.

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Email volume up 16.2pc in Q2: DMA, Epsilon

Published: September 1, 2011

There was a 16.2-percent growth in average volume-per-client emails in the second quarter as compared to the first quarter of 2011, so luxury brands need to make their emails stand out to pique consumer interest, according to a new study from the DMA and Epsilon.

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