Luxury needs to overcome pervasive myths
NEW YORK – Instead of focusing on client retention, retailers should be focused on reducing their sales associate turnover, according to the CEO of the Luxury Institute.
NEW YORK – Instead of focusing on client retention, retailers should be focused on reducing their sales associate turnover, according to the CEO of the Luxury Institute.
Even with the rise of digital channels, frontline sales staff are far from obsolete, according to results of a survey conducted by InMoment.
Today in luxury marketing – Karl Lagerfeld said to guest edit French Vogue; Cavalli prepares for radical turnaround as Peter Dundas exits; Luxury brands turn to in-store tech to boost fashion retail; Tesla’s credit lines seen helping Musk delay tapping Wall Street.
LVMH-owned beauty brand Guerlain is telling the fragrant stories of the seasons in an artistic bottle collaboration.
Sales associates are an integral part of in-store experiences, with 87 percent of consumers basing purchase decisions off the advice of a retail employee, according to a new report by Salesfloor.
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Swiss watchmaker Omega has moved into Casa de Cultura Laura Alvim in Rio de Janeiro, Brazil to share its history with Olympics attendees.
Swiss watchmaker Omega is embracing a new angle as it touts its role as official timekeeper of the 2016 Olympic and Paralympic Games.