Harrods pulls out email stops for Mother’s Day

Published: March 21, 2011

With Mother’s Day quickly approaching on May 8, London-based department store Harrods is promoting its luxury products via a Mother’s Day-inspired email newsletter.

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Best practice for mobile customer experience

Published: March 10, 2011

Given that mobile technology has caught up to the standards that luxury brands have set for their consumer experiences, 2011 will no doubt be the year mobile gets haute.

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Nordstrom takes the fight to flash sales

Published: February 22, 2011

Department store chain Nordstrom’s $180 million acquisition of flash-sale site HauteLook moves the retailer into a more prominent Web position and will solidify its role in one of the fastest-growing sectors of retail.

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