Customer service – Luxury Memo special report
Luxury brands attract consumers with rare and excellent products, but they maintain loyalty and grow their client base through customer service.
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Luxury fashion continues its mission to support women
As the world turns to embrace women and push for equality, luxury brands are participating in full force for this year’s International Women’s Day to show that supporting the gender is an integral part of their businesses.
Luxury brands pig out for Chinese New Year
As Lunar New Year approaches, luxury labels are leaning in to the Chinese zodiac with products and marketing starring pigs.
How can luxury retailers combat return fraud?
The growing popularity of cross-channel returns is creating more complexity for retailers, opening the door to greater fraud risk.
Luxury Daily, December 31, 2018 – Chanel tops Louis Vuitton and Versace as Facebook’s most-loved luxury fashion brand
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Top 5 brand moments from last week
As some luxury brands begin to look ahead to the new year with fresh campaigns, others are celebrating special milestones.
Integrating planning processes helps retailers improve shopping experiences
With retail models continuing to evolve, integrated planning processes are crucial for retailers who hope to successfully create omnichannel shopping journeys.
Discerning affluent consumers expect experiences to match luxury purchases
NEW YORK – Unique experiences continue to be one of the defining characteristics of luxury purchases, as more mass market and premium labels encroach on traditional heritage brands.
British Fashion Council opens pop-up at Bicester Village
Ahead of the holidays, the British Fashion Council is shining a spotlight on local designers with a pop-up at shopping center Bicester Village.
Luxury Daily, November 1, 2018 – Luxury fashion facing challenge as speed to store spells success
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