Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"d64ac05085c31a5db01c05c8ecf9387f","s":"ac3f179c6e846118"}
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