Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"4a9daceadb207ce82386abe026b80562","s":"b0d416369d29cd4c"}
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