Retail
February 5, 2019
Sales associates need to take a more nuanced approach to customer service. Image credit: Printemps
By Sarah Jones
NEW YORK – The way in which consumers interact with sales associates is evolving, calling for more relationship building to maintain the relevance of the crucial frontline store staff.
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","iv":"93d5a4f7204ae15f1f85f5259bfdd5bc","s":"3e8a1827e9976401"}
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