Luxury Daily
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June 26, 2025
  1. Printemps unveils VIP shopping suite at Haussmann flagship
  2. Luxury Unfiltered: Is your brand still leading? The strategic wake-up call luxury cannot ignore
  3. Quarterly sales down at Versace, Jimmy Choo
  4. Luxury is about to have its McDonald’s moment
  5. Chanel reports 4pc revenue drop in 2024
  6. Saks Fifth Avenue launches collaboration with Rhode Island Commerce
  7. Dior selects new global ambassador
  8. Rebag links with Luxury Stores at Amazon
  9. Mercedes-Benz bolsters Amazon’s electric delivery fleet
  10. L'Oréal to launch #JoinTheRefillMovement campaign
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Marketing

Online marketplaces, entertainment brands top CX index: Brandwatch

April 8, 2021

Consumers flocked to Amazon, which sells millions of products and streams a wealth of content. Image courtesy of Amazon

 

By Sarah Ramirez

Amid the COVID-19 pandemic and evolving consumer expectations, some brands struggled to offer valuable customer experiences — and consumers did not hesitate to share praise or frustration towards brands online.

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  1. Printemps unveils VIP shopping suite at Haussmann flagship
  2. Luxury Unfiltered: Is your brand still leading? The strategic wake-up call luxury cannot ignore
  3. Quarterly sales down at Versace, Jimmy Choo
  4. Luxury is about to have its McDonald’s moment
  5. Chanel reports 4pc revenue drop in 2024
  6. Saks Fifth Avenue launches collaboration with Rhode Island Commerce
  7. Dior selects new global ambassador
  8. Rebag links with Luxury Stores at Amazon
  9. Mercedes-Benz bolsters Amazon’s electric delivery fleet
  10. L'Oréal to launch #JoinTheRefillMovement campaign
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