Retail
April 13, 2022
Shoppers want the same level of customer service across channels. Image credit: Nuance
By Sarah Ramirez
Consumer loyalty is easier to lose than it is to gain, so brands and retailers need to ensure even minor interactions deliver quality customer experience.
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","iv":"c639a8ee50dff99292dc9422045ab7a7","s":"7fd912666f35de3e"}
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