Retail
April 13, 2022
Shoppers want the same level of customer service across channels. Image credit: Nuance
By Sarah Ramirez
Consumer loyalty is easier to lose than it is to gain, so brands and retailers need to ensure even minor interactions deliver quality customer experience.
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","iv":"3bccba8ddca18fa9d160534b087a2588","s":"73ac5d1c7b0efd77"}
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