Retail
July 11, 2018
Nordstrom had the highest emotional intelligence score among luxury retailers. Image credit: Nordstrom
By Danny Parisi
According to a survey of affluent consumers, department store chain Nordstrom has more emotional intelligence than its competitors.
{"ct":"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","iv":"7bbe18440eed34d3dadd8731e3a342b8","s":"9e821215bfda0bb5"}
Share your thoughts. Click here