Luxury retailers such as Nordstrom, Saks Fifth Avenue, Bloomingdale’s and Neiman Marcus blew independent luxury brands out of the water in digital presence, customer service and accessibility in the Inaugural Luxury Mystery Shopping study by the e-tailing group.
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LsTvXYEShaellHHtR8mWWSHwCZA5+ZVB2IInbE2Bfn2\/Xg\/FlNvQnIv1hd+5yk4Bv4iEzPDhCB4\/nA7JTC0NFDz3pmUC9srR4dgWA4X7+kckVusqd7eohpste+H8JRvllGs1pi\/PKMilesFHvSyF\/fGgVrEcKfkks58PIjhMP7rtT0uhjeLOLK1JgoD9CVfRBdhiVdABAoRTCt8EjKtKs0Dru1azqpEIRAZ2hOBcP9ORPuOrz15i\/6q+SNqBmmtRiW7BnAfREVGlB7sxbDHS4qKWBKREUlIYetgnGK1QXGd+1W19QAXLqtYZIuhYSrVj+KTvWVeuV7pFLu2tc4Hurq3+PBKq8ZOvGSUkTXrrZo\/vEftZhH17tTMZheOQpbD1UJNU0IXd8VsxsAp+twQy+EWNBaskzDn+9xpgcEyN2YwkWSHQNj79belSI8rHMpaU3OR6LRvu9xR4N0ZndhoZeRATIijwGO1tMRZromLJAOi5UH7EALN1uLbLY+BdzlBgFL8KjXtVPkPk1WJCYKkL0CfSrkJBjiIrx9MWWBD1hH\/IVqqQeYicc9Cdf4kUwBoQvcmKisHbDBqOWCjAHp8uS6Ezk6ADLeIstGlsTRUBpay0FBhn3r6Kcyc\/\/Rq86xJzdIjfg6pce\/U4JcAmGQ5OmjIkktRagz6LSMhp\/m+DZ6K1HpyS1XS6Oc9YeTdBfbif8CAYWbnXrXJ7R1FtiN5+EjZxO\/c3dKwakcRcw5ii\/byrv6rfKMtcx17I\/o\/onYa\/Q\/Qj\/lsJSteK07T7nGi1CS0ZFPbzMTqMzafWSmtxnrANOOPGzdjBzkw0yHY9FQBoBhnZ5EJd3ZPDYtmWoRde9\/di5bOe7K3p2+lTtPDD3Af47EO\/ef2D3mG+jrWv39GIYC2etSV1xCCvOqmb7c4wE91DK6ifaD3xKFPEb\/K\/xcCgE6PlBxN4D7TDeOxPnuN7TNrPdQMHOT8PtRgKCeyWcs08Mbm\/s9e6IsbRJilg8TuMP5vhiDxE7ZOFcWQYjKBpHwR8WMsHZ+Jk97DHsfxtzVz+CzRIZWXIpQYuG3V9XGIJDHWxuRr+NY0GmzfU5Y6AWUWhIzBm6Ncg3bkYux7Vbxxw129ATkNmezVBQtZvt62XAGXdL9TBFU2Ot9ZLAiwoaId6FxXWN4xNlsCExekzl3T7Sol1j+ZiWMn369VtHPy92ptr4wPIaBnKvptO5n7U1fLWc7yDZ\/e0LBhCqdhz2d+cD8tv5dagRZrQ8KtDKY5St3C4hR5tnpcXN37\/h2yK1FFU8Cbm18PKx3sfe7WfEY3U97JpELHXEZtBBJnjHlv5uOsAp0waSiACCtMcuNprRzgYNxlGwEBLmzihEtDUQHsEmBVIVbAODhLliwn+1Zn53cLjrvDTQk6vu6AoARszK\/IbpjNm92\/deD5MzYkc7PZBuOr8biIDiV\/UJJc4t2ol7t\/PAwo29YIwt6hLARhQtNG7T8NtRDsZ+WwD\/+O+qLLeIkYqhtvKKsG01Z7SIHRocbgsKXKGKBNZAqvC9xxS7WmjeWMe315J29NAcARrt\/HM3cibACcx\/WLw9i7bgc6RBrNf60tZctYLvdiYjGZrFwUXR8sztsHklFeFpyOcRyBtfPpS\/l8WhO9sMu5jFkGw+iLdSIlr1Ev\/rRuMbHDIB4kz8mmp1lsO4nCSInFG0EMv126bJE6fs2TVmxjkweBX00ExzHGkPlddV+Y\/OXI4NFFM2hG8\/fiJeh7sAjLNlJ7iI1DKP3JQIzPQ34sXJw\/\/VRqlewmfmF4lH\/lshq\/EgzTmo7tX+6yBH5v1z7PiOjcuubO+6yMGFZoZn7+5X+M+QlW4OtXsxyR8MqT2qEfVtBJtVn9EkON+9w9l4UPchqdChFFRbGupPXgo3S7I3+DR\/zTuOiWaG9mdC\/uRsii\/ubO2QWTrz4yvqaoIGn1WpDSDAaN8Flj2xfdLuEIGW7gQY0F4ErYof+XEErL0tFUQZtB3exqNVryRIcan5Xs\/FOlTJm\/+oCxYcs5fkGU3TPluf\/ii8DBsj8zLwtaVqECgAQ3wHgYo\/1rtyS6w6DkoewsFiwngKq4Ur7z8SXiVfbZoP\/2TDzuOJqfszZg524iLLNGFYrkM0H\/uhZDuj4BqZFw\/QFrjyDOXdj64fIoCP725IFb0zePJWcdqjVWos2hOVS25e6KnG\/VaLxTrIIKib4NnQMrI9P8mH1qKt+D0sUE3FBDC6FLar6wo1x\/cjFWs7HIoioPA56VVo7YqPo42f+aSUPAt7Q8s62JwlNXHJ4ncbXRkoMrEKx72rh2MoKAtMYvQcihlLc6CI\/2bH+Rwd4HjA4kzRILt3JLf7uHUvoQbvQ6LRJHGEsHaKiO2zikFFm05LC05HgCyGBYAnO9nFkqE0mFnTXkD37MUIpp4Fwb\/zZ0fNVXkKZ+2HXFb4qkuI7dWqpBpv+AX75wLFZ40Ly+zXOMIL68O8cLzGy3xI8WjTBvJf9Ba1Q1500GmSdyFw0vlRi+GNAvZZRskyv0G2ZY2MYGLDHNRz5D2g2CkXZl3NHl+ntiKvvRBNDwLm0yRmhl7V6X0iDyAZ+CXO6WLILKgTWsjYnjpLbR74liqhShBj\/H6ggI\/ZaNI\/dte1KL3xFdz7ZCVz8Ao7CjoYOLRqqbYtY3DKp+5AA1qygI9MyX0zvz66iVfYCgBmj4ujn\/P0HShofvoOlASgWwOE696sbD2p1uPNl\/OVHvBIiPtu4qGyUUcnf2FFeQl5bVTL\/gN9AV0xKm6+4FHVqns\/dvw3gf81uCJlWUEl40VaDmS+0SOPK0BeXvJiFrK6Bx0vl1PJO2oQjT28Urqebo7XvPksuexDtebAg4Yw+OfIXq9zUDhMbUiyZaOVo7wuDxx3I2AORk9N0DMhgXvHCDO8M6x8N5ai\/+BYvWFLkPn4C6Q5dhr9voJfjPFfgAgT487XK2\/dfoU1fCSJk3t5p4QVINBS5hBWyY3mw80lk6jl12hWuVde5+lTkq5JUkQZ0UO0+h7WJNgI9+zuj1IhtJfm9w5ug5\/niyK4zE9dS8CtwsWsqQ8WFuYhn\/skl5cQDUZepFgQi69TiLDM1gdpz0WjstxOTdXa6sj2e5bZQy88bpMxQF58SIcn7WrhFHmcOe5ePbWoKdLWUWVMw0BwK28xK5ti3rgjxDVrWIeGrlQlcKLt4tfOAFTmWaERK9kowQOyuRMqZSbGWfABhE1QXD9m2RDnkAZ7iAoiup463Q8w8Fo4JzkLNggoBVgVwBxZoUOxMsG6GnBwZf50zlbN+iJV5l0R7VGS5mglVx7BzaTZ33wA5P+7PtlF5sae7QJgcV1JGQxoVoMIl2MxW49St1Jsq8SvJ922I52Ps5Ev0stC676ssacogAPkOxNzO77Eb9Ii3TE8WLg\/19bDWsmC3NZn0iPLUKjPNK0CsMrDqFgm5d3iUIjqRjOm3ac03lrWe56hHF\/+4UkBshZJKijdrOoioTn49T9WzFVzJvU64lDjDC4Zjjyl5M0Lo+HiDYw7SYAcUeYWn8pPkTVxtKpUi9dx946wWmygw7xC7s6lW+vM+z8SYBoP39RrT0aCI2YKsKbZCVqOxMdhAvaxQaaeW\/MzT2VxjDaq+N3yxHFuMGUAejKHO3U1OTYpM9j7olZ2\/nsWYtlrdX0O\/S1ZVLov+2RGEIu17JJ6cOu8GStm6LRBCTrotdcSVweT4Mog3g6n4\/cgPfwnpw0dThKX5VNRV7IftIqAHtA03g+Wp6lO9RivepL5zL6ODXt7kAnsjCm1Grc\/X1NFMFB3mYaCaYhLT\/cZWwqMmJJnMkPOYOUcoy8PGauMSUA4kCDPhGrny5bW8MY68weNxl8BTKB+KoLccjxOpFcaaKFvazJPU6o+1wOTL3JrTInQqX5qXHgc4sefO8RHz+M\/H9b\/LW1SCqLevWUwNILDSTLrAkijakBp\/qPOl505LY7OgoXuE0w6pC5253\/z32GRDP3I+Qcm7my8uXmJ8alaRA+JOzc1hdezvwPuF1ECVTdIGdvt3Bg5MqiUAxrJ3kBkoPCpdHvI1oLMkKXCO0K4\/8btTwIqI+ZoRR\/ECXykz0baSNQOy8YO+2BmNBwhWC1cw5QgK5h\/WnG6mVrJijrSv0UkKI0r+VtD6he+pkOogaqRPPsiLtUaJMo+ktsVpjUMkURjr+N67TKWgRkqwO2WQDDZI2lYGOBeaxXD6FHFRPvwfOXETMwiEIGX\/1yh95tODnGScvR83p\/QKCPrQ+3HV9zuRdu1COihScY85tNO7DEXpmT5AfWf8Xn+cGEht4UK6+xztLTUvDixMMLg\/kjKFlIDNqWojLb46O\/FiL6ptVTy06TnNAq26nbGNRz+bky4+bT0vCXrRPOqJ5\/O0KyDbeJalBGBLmhSzwwif8r9E0zVjrwXtVjw8UVfHoFDmbASOb0K6cQ3oPbYgZpc43PklLZEtwrDSyz90P9QoqIpy\/dEvGTEm7GX29XKjzC+aAE70fjm2eMYJ0kB3knZJ3ftFX3qmSeZKFSLGB8nv6p7ra1f1DyVrTElHjPQ7s\/Y24vZBfRePO\/vAfm6oinRFbsQgMunqG2H5uTOYnXDXCI02Nvn6kjUJAH295aziZbE4gcEsYB4xqsxFkCJjCT2eCyo3\/SyBh3JYThhd3b7iqxgiY5JKovMRHOjJ3CODfMbDh7KfOt+Du4VYrdjJyxmVIsX0zxyddWAgpg10N+KNzceKaCfzhHpQrIphWcn9tqP6OYfrx8tvrOs2VuB2c5T1WMyOepJldv5mVSZYMA8A0exR4FWhDVQDuBnZldZfZ+CM2Prn6ArsQfLphA4laYeH2jWqETw4rtqTkLWWl90NqNdVWHXkvfJ9m8sh+8xfoYt7l+LGhNDtfjBKgD1iak+FZSyrnxSPS094vouwhaILRFh4mfpdGsJpCmVlr19l5p4VSQ8SdgspRjcE78DLYqyitDJKNaq0GVFj9qMYbNYm3nUIjh+F2W+5LsM3BhE5YkRsLxaVc3OojfwYDoxv2YqDUyLgBiUhyUWBL5ulMwgta3ojviH5ao0SmUeTD6Np6izqaerzgqve9BDH80duJU4MFOg8DhTlUOhOQDlVj8CX4wqZ9a8k8MPl5C7nTjNsflI2SnauPI7OLj1nFOqnyo8LXfBLT6JyRPKfhBT1AGJrmBcGsZ0f8QaFyp57KdsJfHwMpLsBGG\/BOsy7sweoipFUVJJS2PyD2hEBDHUpSW9NysY4SyEGnSoe7\/XfouhxnEXUN9avqYP6uDN9pTo3a77\/URu+Yvwm3lsDP4JFrxHA5bO4CFGPxbqe\/78gplq4i11\/XxO8irj9V7WccKryCImgzEnBLSZTwXjcY1lIoFDFyrOccu0qKXc6PFeffpidu6kQowG\/WddrTL5271Tw2c215t6OP5A8gKF32M5iJZvb4gVUukNWy77NNsRbKPLHH6Plndksbgj9kZgaK7jpU0CnK\/lCw0iqDus+NDhEXb\/cobeUsOPCxiz7hpXq3cPlyazDLV\/awj6apM81ozPg0BLF5KYWzB1mH3Ak\/ElvyUipkOcWjVVXI+w97r46azJLPmfPiMO+j\/PXyTGQ0PfS2+mReelOuLDww0Q7utOhagHPK+PXmmu+bUT0bQ5Eeh9R\/bV99pU1PJyRD6aiLM\/dVX6cdpzYrarLvWToSam5JwFVcTTzokNn2t5cCxYblyWgjtAJE3fESkEA\/cU4nTgPSD9K7CD1NLEDw7NraIrBaPN7V021FndFbZFyxG\/t4CzItEb8sgKnlk9CvtgkhPXZwSNO6i\/JNygJTNX83hWAHgjUSyiBFJ6FfP1K29t\/a6gGYxRZromfhwpw8eXV3eUKe9kHa8tDCL8Xz4NBrJ6ww==","iv":"de436d0dbbf41e98d9e782e4651bdcd5","s":"f75c6b0c85df9776"}