Luxury retailers such as Nordstrom, Saks Fifth Avenue, Bloomingdale’s and Neiman Marcus blew independent luxury brands out of the water in digital presence, customer service and accessibility in the Inaugural Luxury Mystery Shopping study by the e-tailing group.
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","iv":"19b9b68abc8ad1d8ce8f4e3d368a5803","s":"7cd1564ab3155ad7"}