Research
November 25, 2015
Photo of VivaLuxury courtesy of Bergdorf Goodman
By Forrest Cardamenis
Department store chain Nordstrom is the top-rated luxury retailer, according to findings detailed in The Luxury Institute’s third annual Luxury Multi-Channel Engagement Index.
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t6Gpe61ktWY2p++mPZT00HpwvYVtaPVJwesi0QUjbfwhIK5\/ZU57xpeUq+foco8nfHFS1MaZypA\/3sTJfWT6Hl354ub\/hpduSGX8qHvFyNhVl30mWWTkvqnqkCLz3sqvD7l+fOLeZFpH8fTb+1csvjjZk0aZeaxRvPhUsvK9Vrt3aexngPk7uWK2vjGElM+HDYuuc9eT6C3Vs+0Ox4Oi9YlFjED7aH+DZHByxAkxEVMvFja8bGdIlg3LCAp7N6uPvMxgFMlObr0BWBuR9EmrJmwnown0jXQZ0YexDgRVzvDYdoDOwajq\/NihKG+iDxSTNoEaNcflBijWXR5QU2ZjqSXwPIQ70WFBJfkRptnhpKxIf+xAyEJ3obLRd84DEeNofOpLz6Pp2k7ilBYwDiSoE1f3HkcvByn2hNslDH3hfCs0dBFXE+PLMNrQKg7CLMVxtELoKjCVtI12LdnR7vbxpIroSup60sQ+9YyLhpgT3HfQDVsQisYmx9c\/KsrHI2NX392OyMLHJ\/swbbPj0NWVWFCcjeHoXP\/BW9A0mBklLkK\/0vT8Tp2R0wBuyGKc4veTFuYrQRaJiipiPOvzOA1T5Ngb98KivPrTQ1LgcVZXVdmtYBaCUlg3vjd7LG3kuLSbcJz43UhpO3DZzGTjPsaTsJHnUYAkp9JUaYo\/FrU3DP8w4+eWViKWLugiAEE+tgseK40o1TslUkQjRp1raexTrJCDhPpSIL+JZ69QaQ3aeQfIbsdzQOuObehVf0l9st1iH0pWlJKLDu\/Wy0n5gvZI0qYXRqWcJD9jB2l29LSajEIyRWxFbxcuQ5kI7hfizPrqvX40y6lv19nkWcyWhoOabCvL97SiVkFXREUM+PWsh+WPTW3\/RjTRvwUKDi7Y\/FZ01Cj8dx5qqsZRyc2akL\/rNtMdPigy\/HsV57M4\/P3nuG0C8HdrU2Dd4nuik09X1M6b2M4nEILTvZbHAxrMZL1KmTXtkGzGX6D977Oa2g0XJcGR1+lV4ugeJKWZnqNd\/dNIugSeoZ60J8SfJnu\/YM2OOfU0WzTUbvmfcuGTTLdB9EF6jP64Fv8tVgK1yi+JKTs+wCF1mOVQf\/QtDQcHP81jaxwq0RyLMkfz5lAqzIuFiPgMo3Q0Jtaa+zmL0Vc5ld8zh6\/li1XQf618m8aNVeW\/DzgThaL9GwOeCE22impSZzOF6v3sW9Si0XiL71GwNIEnB5GR9kffCRpHcaOB\/APoEnQTVAEMAnmFtrGacxMkWaXGF7ek8i8gn+0mpzwp9Auw4Dl7EgIVWjUsN8OQMENn3HMACuu4kOS89pfJXUhL78lcUXN6VMKRhuuhJzvBJpUjpmJA\/92ekR1DHmiRKqXUtk98Ku8IccTqiuKFXLKqX4pTmxVx4ntn1wJqdMOYTa7PqaY9RD29vMF2f5y2QfzVhabPx26x+m6xJszehnwav1zAUVnfXHk313tq3W3SpeNUZwABDjWM6diW333yiuR\/ebCXbJdu7yeww3gb8jiqRaQnzt5+vIC3x0JwIAAy+1bMs0KWA+R4BXr4gaktMI9wXBs3dtsqScfrvojcGGr9Dgjwqx4i2oBoFfd0PdLCibZ9Cdy82rlLGY8pHF8OQN1Dn2dNHPEdDpTXoqgaWm6iPt2gESd0\/BQiE2wW8A3nRicIamCTFwq2j6L0CwOc7zrKYlSybK0L\/YKZNquU\/IOJzGgUVFFYLI7fpSSMsf8v2zABJp6gO3Sfkg39hMkitQQXaaGFvArKr1Ugf1tKhmd2nwNGvQPIofYWjUuf2Tqm1tCDXK8XStbQLveqaKQ9u0iCNhAdDXOB8GSeuXQ0l2TRqzSeBHSxos3ZVi4YMSdv6UJjyFvb6oPUSRs2TC4Gk2RBeSg87p\/YmJge1OwK7eBmXXwGCf\/zOn+Rtfwufnw\/eEzS7Cr3hFE9Hc2teaF2cK4TUJ2aJyTFPocpAinRHeTnByU9V4ZfVESlypmcnJEOA+u8F2eyLL4tCcFXLu4xvNhUZdvDqezqIo2CRXjb9UQcI0mu2HBvW\/nnGoGWxyBZ31sCAbCbfL7h0Ko5Ova96Wk8wP7kc7MLi\/pNTpcbfJt02f6PkCFz9eE9akb\/b95O+iu2a7JjvwgdxnoU2hyank+pnXLfbUp+goumHEgzvMitY1k2VaJRY2s5iaX5R7s09YKu8hjjxWx9E3WfXowG5\/clxDoM1rX1S8tZN+bQ7xMXFFWJnJBELf84KbXw6LbbTQ3YxgcDECBX22FJ7SGMSthHxe3xpuUyzthddnRJxRFiCsDXwTqQvfwHzfjYBHYNqksvt76t1Wh9u3EB1t8Q7uPrw3oR\/pEjD2sQ1rRC0wIYqe\/RbD12+6Y5it88+\/hh1qsUGMHVrEF3YR83Dh3O7acqNbIgxSkQnyDPRlbuty+FlJymNwfpbGlfCnmsvPxdNKJmTMfdkfQTvkwSDy+naWJKBbAjarl8IfkkU5WxQOzcMArbKkexQcLslNy4T6H3qwwr\/w5JINqsRvh7YhUr7IEjr68QISgLCBv+4htEOOgXcPp79ZJ++8YisVRLm89AwPqVM5Pxwm3KvYnn3XjV+gXBr6jB4jrY1AjG6C0EQvBM\/EvSdzkJXrJE7Wt3chWd5pbIThNdjmWRZ\/boU01ATc1pee9i9bhMznhDYCLe94ClMglA2kBvfO5ln+26OQEVPTWh3n4nw+7VLBSScg2VXOeH2x\/yfRzQ3YC20WdZ7jkwZCk9kJcjtgGDF\/G1hNz5t5ESDf2wOO5+cwe+5Q2uWZMJp+fe0+wBv2rZFqan4wgIQ84QhSj75D2VXwzbJUKfHxfFzovzz4KSb3xnueg1qMFBCq7tUpAnjQivO4yZoe7\/Y+90V78lz\/ogKftkul4VIMa9P4UsVwe1n\/AVr0shcCIpAAGMndqHYqhnQzWlgRUvAE9WCu8waXX9wf8x5GoMkO8M4xFMYWz2Zw\/hDRFWFIfsLNasSxFSNvhxjcPjiEP9wDDhhabpVlXXowIQ9Ur0IfDrKAfCxoxjEK54jtnFTuBPFu1DdnMrGOmWWxz70RCFJjfMc\/ThuEONOuj3JPtnXXo4Kff9DWpcr4EOKdzLC2rtQS2s+yWp2L+dc3RYjlS09QpdtOw+eDf9MVX5jofOMTIx9IDYtLEZ9olCHJnfB1J1GV4sYlXn2vUiBETBF2i1UfLMitQaRxla34MwL5r1ZzDiMeJx5IDkgK5cb7bUTBMROSgUYJIPDfCOrziREtbIJ+oR\/b6cUfqzrZMoXGulp7uByBQh5xsLQ53sqDvERjpi8DiYcPJDY+emgqoXiKBrO57riTZB5LT49WtUjmXNJUT17dFBi+4ew+VT3ZFSKvr+sZUQ95eS8o46F3SnfEQJro8aSxHUspwNCVHliMwdzg\/7nl1Bi554ROBxpJCVExC9YVEvwvk55KPQPVwAJvszwb\/wwKqFmLlNOnxhgPdXJuCdBbKW5TMLbhtqW1U2\/+lKE6LkZb4l6zsbJeNB+3\/pJuYN3UvnDjg\/Fys1bGwUsumouEhQPWU02mgEpWswywcVcC\/T0TYVH5gzT2hfayYT5sp+fSLyAQrzUGLGrk0\/6sf18O3t0jpVkDiNixu9uGj8wnOVjieRb8P0jSrNdWfqBc+upFtkX16Eo8ix\/mW2+m9J2Ahx1T3zzBHPGS1bg+o5QI0LPxuS4tGkV1M+wS+sl4sI3YM73cifHNLL07SuwMNXrTMrVrpeIdvshcQ90PEAP9TEqKP+6LU95i+vnSg6xF0FtjjHRCPEywXp6UPjRlfDqAPvK\/N\/LzueyTIWEsbbGj5tx0Wi7g4k8h8gkCcntZZ\/EtMIF\/PrEX4x5bvzGKuaNjAmRVm2IqdR4LeD3aarM6iLP\/p\/ohb5LiOYzCOiUPRjsjSjQk9BmEWRXsj0dvpRR+cz3KcZtC1+j79cQrfOHkd7CZ9d\/sRONgljbrpwlCwdmcDNt8C6ENe9MqZ+Osc4jZOj6ErO+bVQo9T\/kM5Ds7OgPgz2c+OA+\/uTjDYeSBo7X\/mSYLeHr5NBNR\/q+oOIR\/Q+fKET8iWZ8UhgVMhjvZH9j1xws8ZnSyebeC+Oqf5LfYccsP6fzuwFQWO8fmOns98MiUFw8VkZXI6ODdU19eqQsD8GUWzya6D1foZ\/FR55cT9tuhDILiFlEpKnA1mSMwlI9BPbZgfmOG3XIaRvJ6fcDenFTqXYRzfDdp1zljSLvNgYOx6GlWN9exiVxEnjSjzUSgBLlHiTsI9E\/Hhl34wDQFWYjWCaZdWthv+6fUUrjRp8jDd7T5AfTSi\/aGOMyS76l\/N\/TmzqVAmwkCd6sWCW5ni9cxOK7Tsl2FDpmBjWbgPNB2aFOm1Ac5h3yeiWZzzSpL1bUycMRfBpQOPHgQSMDYUCOjm0\/cXHooj8YST+4ZY\/5w8Eq7mJyOuhW8WoxYUUG0MPxtbqM0tEWI3htYqtCuHbgTbC8i7eCV8+VmO\/cRcscmXxjTHrTAFSJwJ1fDdS1Jee9aAbm3oMelEyNuRZP+zApKmsZQ99J+2lS7Tx8OcUr72vtfCt5JBgJeKdvXZDEdtnAIiPOpNKzKrPfNKsm4qTkBh\/9H+BqirZnislny4TIJhDR99uqyMw7cB8hFKHa3PR8wbI5SLqeEPcHE3TYRIGKXp6ktKSwF\/t+l1E3TXDGLWOkQMhYB4uhA09IaQ\/X1i\/wA2iZxf9K2OQnOiyTMjkyyytupAplJeALkA8F6m\/ppwir4HX4oGD82r+pjFD\/Cu\/n8oWvN5dU7VhH1pO+jAQsA3B\/sdRATI2t7TQL7A3PXh9OdTy8IIr9N89F8SVNG3y6WzCycl4Al5bACpGptSONLq47LI7NWRAzl8QAsctm+D5yr5f0A571dGzr8hcojJzvSbJDqrg\/OY4LBhFeLUo\/IrPK+Sxcf6SV6e4vUZezN+oYnXRuiCHTk7UXVfPxNWBJNNu0ZoJSN6ukw+g5e0qAHyauq52LXdpKxSQ9viSSLMjHj3NRFIBoEB9k3Fuon0s9qrVScvxu6z5ExvNiB\/BsGSsPRyOovZ0+0ihw3hgWu1zYJZMirIgfyqmTq4hG6bdMH2CNuZxeQTLja\/yAvZ+\/o9XfGAMZHrcWDVVeXoKHnOh6lnIBc2daX+V4jkOthtBnG0Jz8L7ZW51DTWjJFBkjcSCPh6rBiClHoynGnY9sBZyXq\/LO2EPXwB2GOZOnkXd0+9jYf7bcfXNzVGg\/Hztc5wD4sGuD7BvidM2GTxnfjD9rRbLmduQMId5L2bHxShtNhezx0a9Yw5HaKB6qsXz52QbpAdoJE0WCCKVQNxxZpvL9lmtA611XSDygo+KigL6VcMkIAEJHmjX83TIjqTah0PfpAWhannrMCCXXTSwRc1B4gchRnTcdemra6EqxzAfkLR19yGEoKqU8C9YZLzoCjyG36AgqtJKvxM2eyW4vQVeXkNutl+gmFeQsONKGBVmBMEmo9qAJAZ750PgZGhSQr+3C7Z8d\/54jmUaA2XzsCOoB1cxtIfYwK2gWEoi2EwHHJnMJmc8UxqMHjJyQm3026XyLCggaJnaO6MbNFw49J4\/BrXwDSng5N\/f5vi2gwEyhzXrNwFsJLf\/1TYMAWGK3jwq6S5AxnZHWoMaTLHAQir\/hPtaOqZbDzuNxkP8PUZLbXRU9NrnI2d6+NwRHUGm2F8MczU+NcLUxkC7FL0LQGhbuhBzvcjC6cbI6iUYeiWOlbCAfGNf6Byxi8wloBNO5h0rPpUsFhiyxyPreVs4qwhI800l0qItqekVhDqegQnTDNPHasrPBRWgcOMN2LITLYzN3eMkmoF2UbSV\/gp6KrIPNH1FD2dumGyeEIO0J4PzFXgp1HNlePor0+dX0IaOQ8dnEoYHyxfFKbxm604cvl+9eI8ljXG8GM0wExyT91BPVz44y1cN3Yeznk0tp2zCRBMOjRxole+sMNWJs3Uv13yyT62\/cW345jTj3NejZovlYz5KK+i\/\/TELDK\/2W9MWjz++nw+9DgomJbcskkhy3X8XPinqaHbBmcQxoskp9PR8Y5h40GmeYjQ2ddw1dM7i5iFIyj2OtYedkOpzzL2X8so97L\/LRTLrLfDgX8ACNFe9Ucgw7fhMn8AajyxmOQE\/3rqq+kBdrifCX\/NO+Ja\/UUVtq2ynP8dPBhPR\/1sxTgdAGP3qlMCwSRmRhQCnLexcGtVOZPwnkbDGTmcFWugKI+TluuBD5qYp\/U9WyfCNWKHMCzD8NNQ9vsAtyUwBfKeWr51gsizmlMg8xkttJhrB7EbdoQlFYzeR+Sqt+gXhqQcmRTC4YzZWYGq7X2wcpwXuQrBWjHel8gk5ngQrCYrgM2+qjSQazwfwN1j6yuuieCMqoThbx1xWqWSnf2DQTrq2Wzb1vJt8zQgRwzOUqySCjEtx\/eq2Mrz3mluVI4aX77slB5SHOHL249Sh1VdP63dlhsk5Oj+xuIQ8O9gx8RdaajXJkyfwghkQTZI\/1+7Ex7Ey09PIkEMr90DqAJ+fl0Faet1Z6IiSSyuHIhX95yuefIVygfATTPb1MohS25xa98bgmNWZH4mDtF8vjMnsE+ZCSMUwfWS+t0iw1bO40y2W9Y6Wor10RI36V7fRTjkU5c6h2WffpGYGfLZCZiCANRgOYhoRAUrwSb3Ydn7NWXhEKKu6FaIYxhYGpuRi7l30EkE0dw8S8AjdBYrvlSehDImV4xbwhmByStTDfdCki1\/WVHy\/80eUmbOoyQV7jkyGW\/1ghi0vTBeZEVPuGEAe+Ovop\/8ZTs2gbiJF\/0D91I2shihaYzEAza6+cZhmYLxuNBO3moXtWm7YpGIoOlKYFF63b84f9y44ucLmH6QzePdrTULtjX9mVCtmwYyUISO5eRzB6jsNPnatYevOXRmtNXzLDtDSWMkCDpFUIuOpFLuxVl3lg8GG\/07MtdcK1Wp9ip7T70FgRxaW+jDrqopFsVfOmNOzjssrXZDRcotGwgGAAQPDBFsiQJeFWTapgNbv6L7oK2pyoZQgziRbTxJmmnwVeFaj4Hs2veO7Ewr8KdcfITbAUrEOBFMiGaBm7BB\/V\/wFShC9eHvKfnehiHw==","iv":"a94be832ac3d05b85c3921273ebedcbf","s":"bcad8e233169a6ed"}
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