| | Retail Starboard ventures to take duty-free retail beyond the transaction | NEW YORK – As cruise ships become more jam-packed with activities, on-board retail operator Starboard Cruise Services is undergoing a transformation to make visits to its stores more of an experience. Entire
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Luxury Memo special reports Government – Luxury Memo special report | The past two years have seen some incredibly tumultuous times for the governments of some of the largest luxury markets in the world. Entire
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Software and technology Facebook exec: Video is number 1 way brands should be communicating | NEW YORK – Luxury brands are embracing new forms of storytelling via social media, but they are innovating carefully to protect their heritage and positioning, according to Facebook’s head of luxury. Entire
article | Retail Emotionally-connected consumers 3 times more valuable FREE | Creating a meaningful connection with consumers has an impact on retailers’ bottom lines, as a new report finds those who feel emotionally tied to a brand have a lifetime value that is 306 percent higher than those who are merely satisfied. Entire
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Automotive Lamborghini emphasizing connected experience with CRM partnership | Italian automaker Lamborghini is partnering with a leading software company to give drivers a more connected digital experience. Entire
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Retail Consumer-centric luxury brands see the most growth: Kantar | NEW YORK - Recent growth in the luxury industry has been propelled by brands that have mastered balancing heritage and innovation in response to changing consumer tastes. Entire
article | Research Special invitation to join State of Luxury 2019 survey – respondents receive exec summary FREE | Luxury Daily and Unity Marketing invite you to take this quick survey to help us produce the exclusive third annual State of Luxury study from a luxury insider's point of view. Respondents will receive a detailed executive summary of the State of Luxury 2019 and a book on HENRYs and the new luxury brands they love. Entire
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Research Luxury Daily releases new 40-page State of Luxury 2018 report polling industry insiders FREE | The rise of the digital economy simultaneously poses the biggest challenge and growth opportunity to the luxury business, according to the newly released “State of Luxury 2018: The Insider View” report from Luxury Daily and Unity Marketing that surveyed 599 decision-making luxury industry insiders. More details in article on how to buy or get the report free with a new annual subscription. Entire
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Strategy Subscribe now: Full access to 75,000+ articles, reports, videos and images FREE | Stay abreast of the latest news, analysis, research and developments in the fast-evolving luxury business worldwide. Access more than 75,000 articles, reports, videos and images from Luxury Daily, the world's leading luxury business publication. Check out the monthly and annual subscription plans and gain full access to must-have luxury intelligence. Entire
article | Classic Guides The China Report: Innovation in Luxury | This special report, in collaboration with Jing Daily, is a gift from Luxury Daily to its loyal paid subscribers for their continuing support. China is the beating heart of the global luxury market. Most luxury marketers have their eyes and ears tuned to the likes and evolving tastes of Chinese customers buying luxury goods and services domestically and overseas. Here is a thorough examination of the state of innovation in China's luxury market. Entire
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News briefs Ssense, Michael Kors, Snapchat, SIHH, DVF and UBS – Live news | Luxury Daily's live news from Sept. 27 - Ssense shoppable in English, French, Japanese and now Chinese; DFS to be exclusive seller for Michael Kors capsule; Snapchat unveils new ad capabilities; Richard Mille, Audemars Piguet leave major watch trade show; DVF expands digital offerings with 360 shopping feature; Consumers expect more ecommerce options, personalization: UBS exec. Entire
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News briefs Tesla, Hermès, luxury hotels and Amazon – News briefs | Today in luxury - SEC sue Tesla's Musk for fraud, seek to bar him as director; Hermès’ anti-marketing marketing; The luxury hotels America’s wealthy and powerful call home; Amazon to open a new "4-star" physical store concept in New York. Entire
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Research New WeChat Luxury Index sheds light on key performance indicators | While the impact of WeChat as marketing tool in China is significant, there has always been a lack of publicly available data to benchmark the performance of brands on this platform. Entire
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