Luxury Daily, September 26, 2019 – Loyalty starts with passionate talent: Ritz-Carlton exec
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| | Travel and hospitality Loyalty starts with passionate talent: Ritz-Carlton exec  |  NEW YORK – Within the luxury business, hospitality brands stand out for pioneering customer experiences, but the key to providing high-level service could be empowering employees. Entire
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| Marketing Data can guide customer experience improvements FREE |  NEW YORK – Data-driven decisions are essential to improving the customer experience, from the supply chain to ecommerce. Entire
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| Marketing Leadership must spearhead CX transformations |  NEW YORK – As the importance of customer experience becomes more apparent, a growing number of luxury brands are navigating changes in their emotional identities. Entire
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 | Research Luxury Daily releases 44-page State of Luxury 2019 report polling industry insiders FREE |  This third annual State of Luxury: The Insider View report by Luxury Daily and Unity Marketing surveys 600-plus luxury insiders on their reasons for optimism and caution in 2019. Buy the 44-page exclusive research to arm yourself with invaluable intelligence, or get it free with an annual subscription to Luxury Daily. Entire
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| Strategy Special invite to join State of Luxury 2020 survey – respondents get exec summary FREE |  Luxury Daily, Unity Marketing and The Home Trust International invite you to take this quick survey to help us produce the exclusive fourth annual State of Luxury study from a luxury insider's point of view. Respondents will receive a detailed executive summary of the State of Luxury 2020 and a 70-page book titled, "Luxury Marketing Disrupted: Evolving from the 4Ps to the 4Es of Marketing." Entire
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 | News briefs Moda Operandi, Waldorf Astoria, Sotheby’s Realty, Coty and Jaguar Land Rover – Live news |  Luxury Daily's live news from Sept. 25 - Moda Operandi hires chief technology officer from WalmartLabs; Waldorf Astoria makes Mexico debut; Sotheby’s Realty links with Perigold for virtual staging; Coty taps new board members amid turnaround plan; Jaguar Land Rover leverages 3D tech to protect production workers. Entire
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| News briefs Mytheresa, luxury stocks, Aston Martin and luxury travel – News briefs |  Today in luxury - Mytheresa offers recipe for luxury ecommerce growth; Future returns: Why luxury stocks are timeless; Aston Martin on track to meet forecasts; Luxury can no longer exist without considering the locals. Entire
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