| | Retail Digital natives expect bricks-and-mortar stores to leverage more tech | Generation Z and millennial consumers are the age groups most likely to shop at bricks-and-mortar stores, but they are also the most interested in retail stores incorporating emerging technology. Entire
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Automotive BMW balances thrills, technology with Vision M | German automaker BMW is keeping driving enthusiasts in mind as it continues to invest in an electrified future. Entire
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Customer Experience Register now: LuxeCX: Customer Experience in Luxury conference New York Sept. 25 FREE | Register now for the world's first luxury customer experience conference: Luxury Daily's LuxeCX on Wednesday, Sept. 25 in New York. Hear from experts at Apple, Piaget, Forrester Research, InterContinental Hotels’ parent IHG, Ritz-Carlton Leadership Center, South Coast Plaza, UBS, Taj Hotels’ The Pierre, IBM, Magellan Jets, Gaggenau, Altiant, Shanker Inc., Customer Experience Group and the Luxury Institute. Entire
article | Travel and hospitality Hoteliers should approach room service as extension of travel experience FREE | As luxury hospitality groups continue to offer more gourmet and experiential dining options, many are neglecting to invest in room service because of the high costs. Entire
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Fragrance and personal care Webinar on July 10: “Fragrance and Beauty Care: Passing the Smell Test?” FREE | Register now for this free hour-long webinar July 10 at noon ET (New York) on how the fragrance and beauty business is adapting to conscious consumerism, recurring-revenue streams and upstarts with low barriers to entry. Experts weigh in and offer insight, analysis and examples. Entire
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Luxury Memo special reports Colors in luxury – Luxury Memo special report | If strong branding makes a good impression, the use of color is a crucial but often overlooked component of luxury labels’ imagery. Entire
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Strategy Call for nominations: Luxury Women to Watch 2020 FREE | Even as more women ascend the decision-making ranks at luxury marketers, work needs to be done to attract them to C-suite and key marketing, retail, media and digital positions in a business that shows resilience and long-term focus in good times and bad. Entire
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Research Luxury Daily releases 44-page State of Luxury 2019 report polling industry insiders FREE | This third annual State of Luxury: The Insider View report by Luxury Daily and Unity Marketing surveys 600-plus luxury insiders on their reasons for optimism and caution in 2019. Buy the 44-page exclusive research to arm yourself with invaluable intelligence, or get it free with an annual subscription to Luxury Daily. Entire
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Strategy Subscribe now: Full access to 80,000+ articles, reports, videos and images FREE | Stay abreast of the latest news, analysis, research and developments in the fast-evolving luxury business worldwide. Access more than 80,000 articles, reports, videos and images from Luxury Daily, the world's leading luxury business publication. Check out the monthly and annual subscription plans and gain full access to must-have luxury intelligence. Entire
article | News briefs BMW, IWC, Moda Operandi, Nordstrom, W Magazine and Benetti – Live news | Luxury Daily's live news from June 25 - BMW shines a light on the history of New York’s LGBTQ community; IWC Schaffhausen latest watch brand to tap Tom Brady; Moda Operandi taps managing director for China growth; Nordstrom celebrates anniversary with interactive sales events; W Magazine acquisition forms Future Media Group; Benetti to deliver yacht to China in 2021. Entire
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News briefs Karl Lagerfeld, Airbnb, Burberry and Louis Vuitton – News briefs | Today in luxury - Karl Lagerfeld to introduce makeup with L’Oréal Paris; Airbnb now offers exorbitantly expensive home rentals as part of new luxury push; Burberry sets emissions goals in bid to become carbon neutral; Louis Vuitton educates fans via a new WeChat mini program. Entire
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Columns Inviting opinion pieces on luxury issues, marketing, retail and media FREE | Luxury Daily is inviting opinion pieces on luxury business, advertising, marketing, media and retail issues that affect marketers as they run multichannel programs for branding as well as customer acquisition, retention and reactivation. Entire
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Marketing Planning/budgeting cycles shrinking to 6-12 months from 3-5 years | NEW YORK – Given the digital speed of change, luxury marketers are seeing planning and budgeting cycles shrink as pressures to deliver and measure real-time ROI on marketing spend continue to grow. Interestingly, this does not preclude planning and budgeting for a few, select long-term "big ideas." Entire
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