| | Marketing Customer is most valuable resource for improving customer experience: Tiffany exec | NEW YORK – As luxury brands look to improve their customer experience, it can be easy to get caught up in complicated data models and forget that the most important resource for determining what customers want is the customers themselves. Entire
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Fragrance and personal care Armani Beauty rides emotional roller coaster in filmic shorts | Italian fashion label Armani is putting the emphasis on expressions in a cinematic series for its beauty line. Entire
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Marketing Luxury market looking up in 2018, say industry execs FREE | NEW YORK – Despite a level of uncertainty surrounding the luxury business this year, executives are predicting a positive outlook for the next six months. Entire
article | Automotive Quality, not tastes, should guide car collectors | NEW YORK — For luxury collectors to get the most out of their investments, they need to focus on quality and passion, according to a group of industry experts. Entire
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Strategy Call for nominations: Luxury Women to Watch 2019 FREE | Even as more women ascend the decision-making ranks at luxury marketers, work needs to be done to attract them to C-suite and key marketing, retail, media and digital positions in a business that shows resilience and long-term focus in good times and bad. Entire
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Research Luxury Daily releases new 40-page State of Luxury 2018 report polling industry insiders FREE | The rise of the digital economy simultaneously poses the biggest challenge and growth opportunity to the luxury business, according to the newly released “State of Luxury 2018: The Insider View” report from Luxury Daily and Unity Marketing that surveyed 599 decision-making luxury industry insiders. More details in article on how to buy or get the report free with a new annual subscription. Entire
article | Strategy Subscribe now: $12 for 12 weeks FREE | Never miss a luxury moment. Access the latest luxury business news and analysis, marketing and retail campaigns, features, special reports and live coverage during business hours. Check the $12 for 12 weeks offer for 22 percent off the annual subscription price. Entire
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Classic Guides The China Report: Innovation in Luxury | This special report, in collaboration with Jing Daily, is a gift from Luxury Daily to its loyal paid subscribers for their continuing support. China is the beating heart of the global luxury market. Most luxury marketers have their eyes and ears tuned to the likes and evolving tastes of Chinese customers buying luxury goods and services domestically and overseas. Here is a thorough examination of the state of innovation in China's luxury market. Entire
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News briefs Chanel, LVMH, Kering, Swiss watches, Thomas Goode and Le Méridien – Live news | Luxury Daily's live news from June 21 - Chanel lets financial figures out of the bag; LVMH invites consumers behind-the-scenes via expanded open house; Christopher Kane in talks with Kering to buy back brand; Swiss watch exports up 5.3pc in May; Thomas Goode plans to expand business under new owner; Le Méridien brings European-style summer living around the world. Entire
article | News briefs Louis Vuitton, Tiffany, travel and tariffs – News briefs | Today in luxury - Virgil Abloh — "The world is looking for the second coming"; Tiffany & Co. opens jewelry design and innovation workshop; The future of luxury vacations in the face of the "sharing" economy; Daimler issues profit warning as Chinese tariffs hit US-built SUVs. Entire
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Retail U.S. Supreme Court rules states can collect sales tax from online retailers | Internet-based companies took a second hit in less than two weeks when the Supreme Court of the United States ruled that states can collect sales tax from marketers and retailers that do not have a physical presence in that jurisdiction. Entire
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Columns Inviting opinion pieces on luxury issues, marketing, retail and media FREE | Luxury Daily is inviting opinion pieces on luxury business, advertising, marketing, media and retail issues that affect marketers as they run multichannel programs for branding as well as customer acquisition, retention and reactivation. Entire
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Retail A conversation with Apple retail boss Angela Ahrendts at Cannes Lions 2018 | CANNES, France – Apple is known to keep its executives on a tight leash for media exposure. But this week’s Cannes Lions advertising festival at the French Riviera resort of Cannes saw a rare dialogue between Angela Ahrendts, senior vice president of retail at Apple, and Tor Myhren, vice president of marketing communications at the same company. Entire
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