Luxury Daily, Aug. 31, 2020 – In conversation with Hong Kong property and hotel mogul Adrian Cheng
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| | | Travel and hospitality In conversation with Hong Kong property and hotel mogul Adrian Cheng FREE |  Adrian Cheng is the scion of a well-regarded family in Hong Kong and Chinese circles. He is the CEO of New World Development, founder of K11 and owner of the Rosewood Hong Kong hotel. Entire
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| Strategy 40+ brand speakers, 35 sessions: Grab your seat at the Future of Luxury eConference Sept. 23-24 FREE |  Register now for Luxury Daily's Future of Luxury eConference Sept. 23-24 as brands and retailers face unprecedented changes in customer behavior. Check out our list of 40-plus speakers from the leading luxury brands and retailers worldwide and nearly 40 sessions in the agenda article. First 100 registrants receive Luxury Daily's Future of Luxury special report! Register now – limited seats online. Entire
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Retail Hermès online channels are booming. Luxury brands should take note  |  While the latest results from Hermès showed revenues fell, one surprising bright spot for the French luxury goods company was the growth of its online channels. We discuss the key lessons that other brands can learn from its example. Entire
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 | Strategy Special invite to join State of Luxury 2021 survey – respondents get exec summary FREE |  Luxury Daily, Unity Marketing and The Home Trust International invite you to take this quick survey to help us produce the exclusive fifth annual State of Luxury study from an insider's point of view as luxury undergoes a dramatic shift. Respondents will receive a detailed executive summary. Entire
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| Apparel and accessories Deciphering the Chinese Gen Z “Normcore” trend |  “Normcore” is the corresponding global phrase that netizens attribute to the concept of “sexually frigid.” Entire
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| Home furnishings 5 driving forces behind the branded furniture hype |  The Louis Vuitton furniture section of the site is tastefully named the “art of living.” Art is an apt name since most pieces cost upward of $100,000 and resemble works of art that can be sat on. Entire
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| News briefs Neiman Marcus, Kenzo Parfums, Mercedes-Benz, LVMH and Future of Luxury eConference |  Luxury Daily’s live news: Neiman Marcus puts glam twist on "new normal" for fall campaign; Kenzo Parfums brightens Parisian gardens in Louvre partnership; Mercedes-Benz swings for COVID relief in U.S. Open sponsorship; LVMH taps Okta for secure identity solutions as workforce evolves; Leaders of luxury brands and retailers to discuss next steps at Future of Luxury eConference. Entire
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| Columns 11 ways to gain the trust of prospects and customers |  As a sales manager, one of your jobs is to impress upon reps the importance of building trust. They have to earn it with every call, email and action. It is their job to turn a good first impression into a strong sense of trust. Entire
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