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Moda Operandi leverages technology to elevate high-touch service

October 14, 2015

Image courtesy of Moda Operandi Image courtesy of Moda Operandi

 

By Sarah Jones

NEW YORK – While technology can help to deliver a high-touch experience to consumers, data and automation cannot replicate the level of engagement that a salesperson can create with shoppers, according to an executive from Moda Operandi at Luxury Interactive 2015 on Oct. 13.

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  1. Estée Lauder Cos. establishes new fragrance innovation hub in Paris
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  5. Desirability, operational efficiency key to luxury brand growth: Accenture
  6. The RealReal opens retail location in Houston
  7. Preloved items from Hermès hold highest resale value: The RealReal
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