Automotive
August 24, 2016
Image courtesy of Lexus
By Sarah Jones
Luxury automakers have typically dominated the top spots in customer satisfaction rankings, but mass-market brands are catching up.
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","iv":"4a01015df16b4938e38d80a1644a2d29","s":"8a6d761b50273339"}
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