Automotive
August 24, 2016
Image courtesy of Lexus
By Sarah Jones
Luxury automakers have typically dominated the top spots in customer satisfaction rankings, but mass-market brands are catching up.
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","iv":"5f9ff3358dfdace119b755aa54592322","s":"69bfc245525d255b"}
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