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Internet

Luxury retailers transform Twitter to post-storm customer care hub

October 31, 2012

 

By Tricia Carr

Retailers such as Bergdorf Goodman, Barneys New York, Bloomingdale's and Saks Fifth Avenue are using their Twitter handles to share customer service news, store closure updates, ecommerce promotions and good wishes in response to Tropical Storm Sandy.

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  1. Belmond to launch new luxury sleeper train in England, Wales
  2. Meta drops price on paid subscription tier in EU
  3. Luxury Unfiltered: Burberry is on the brink of self-destruction as it taps a new CEO
  4. Bentley anticipates first electric SUV, arriving in 2026
  5. Loro Piana, Harrods celebrate holidays
  6. Rolls-Royce brings new showroom to Abu Dhabi
  7. Burberry appoints new chief product merchandising officer
  8. Capri Holdings, Tapestry abandon plan to merge
  9. Four Seasons announces World Kindness Day activations
  10. Luxury Unfiltered: Surface changes are not enough. Luxury must master the art of rebranding
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