Retail
April 26, 2018
While consumers have changed the way they shop, bricks-and-mortar retail is still vital. Image credit: Neiman Marcus.
By Brielle Jaekel
Consumers' expectations for customer service are set at such heights today that retailers lost about $37.7 billion in sales over the last 12 months due to long lines, according to a new report.
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","iv":"f4cdd3bf86152d2adb2710b726c045b1","s":"1730e19d5b3988fb"}
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