Research
September 22, 2015
St. Regis Doha, Qatar
By Forrest Cardamenis
Luxury hotel brands have made strides in employing guided selling tactics but still have lots of room to improve, according to a new report by L2.
{"ct":"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","iv":"3595a7b86af63f27d2417c1fdf53b33d","s":"f4aa222653bdc42c"}
Share your thoughts. Click here