Luxury brands are having a hard time matching high-quality products with premium experiences, making it difficult for them to retain affluent customers, according to findings from a report by the Luxury Institute.
Customer retention is a saving grace in times of economic uncertainty since providing great experiences is what will make consumers continue buying. Personal relationships and experiences are key to this type of success.
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CSMEnuqimsbNW7FW5wXoiqiwZ5g8T1eEB8VwkMeD3KLJT91qQJn4zhOWnQ31tFfjBW3x4cjHCNRVazWsp3THlTL7xG7jgjyISk7Fc7qpiiVupBMQfb+MD\/SuQTvihZ8nKDD805esqSw8euYAcgF9XyxA+EtX2XTvLbSNDG9lUx1nHr5aCGSTxzZAayHzkFTU8oHF1sdCMp6dygq7OXIEBHDz6OygqS9H2f24QIV+Nq2gkH37iOePF+Sw1bt97x8Ik7GmWjXJ5WoszV0iZ3iObbLg8xmqgsNOYBua8VcZJvEJaNPmNJbgQP5\/tmt3yfORapuYx6peeP1o9RT4oQEowP+gccZuwL0BCAZdMmjQmPxlu65ZFpPxiEdb6o85A9O2m65HN40pFiBOf7uO52RbRzj4b\/8NS6FBhgw8rbqvSs+mhnvwKTAtPbzctb48jHWcet8j8LfNeyipWd7Rk5hRoXCC8ejsGaLv2INLcKlD1ZMb8RixbljheHZRJrletQOgNf8y1BmD2kiHn1VY2iYEDvYUW7kgT7BO9CWU3hi4zrNX\/tiFbR5AaRbBCUlWk6Fw7QJaxx9m\/xNDK32rQcru1Wwz3gF2IQZ5P9XPdLGo40m0PCDWjckqbj6v1jVik97dfQemeRJuSsALFYb9zYfsTTZE5d2oYLukcG+AgK0HIueQBYMRKhN77gYbAHlLxczrqRVh7C0\/cSeAsA9zh3SxA5niVCCAAxJNQV0wJBNVKveXHvxr9JGSrvQ7xGvES2gAtEFFdhH65Jbs8ZCoSe8AVxT4d7GvULkUoEzPEOh2EFmDUEV0OYNYUS5YCkyZZDyYJGJTqSzDG9xZ3LjZQ6x3uuFwudk8t94SbFs2m91GEqZDnPGKnsR+Feea8YXW7+kKZJuj1fl3L0X2xnkNGzQm6L8gI+ZIFkOJFGWn1UHuJEg4PfoUCU8Zd+VQeJKCwrk9RYECyvtDwxLEUWUxmZ11s8PZ\/2EuElGmqeMPTRZhc5CG07UA1IeR7O5J4vpdmEGnkT5BgdUYxr0wucewhzN+x\/A6v4TgmVQIwffUOxfMJRdH2B5ww7BHoK6mFxUH18mE3JU6vX6qvlm19fYHDbaFpLoSVT0iBlAHZH5oMzhCMe+LtSX6wuXEzhNa9EpuNU\/IGcE\/g65199CD5KXlw0d49YOs+p64LmBWms2LnwyR3IZYrCuradyYAwKFmYdB4nJwM1Jt+myHaXx+7juZwK0xUno2PCeOlslIRVwIEX2zmBoaMGPAXyR4WjlGX91CpOEwtyVMW3LB5vdLrxeDZLtkC3fQNicZLNpYRqwDpRttnlibtKEA9v8UfqkKKgpboI\/3FFg3kZh0TD1TXT71e\/FqSIfscS\/gy20PoMe7slYwqewNIGzY4jUfCz9YNPdgJwrFnFWzf0bRAwCuPWgOJPeznz6ygta7YXIL+o8BX3WCzahiPwkZFIzZGXcG46Gw8ZzBVHtNhCbpL3n6Rs8gpxNQriszeWTOMvYaEoet7QBhdTCpkk+zNgtKrXasAeDRM3+FgBk+wBXP37cYOimRe953bIQ+i\/Ve65u98cnWleLt02yEVA38JHNFQZFl1ZoMhpB7ROXK+Rc9Qb4Vcm3JtRgGy75SVElgSJrJ1pIxgQRJb8Mw4ui6RUoC5mhz0fR\/0+1MflyohoAzfhXjl0fO4Ah2IRFT2giTReLZF8OwiVgrwCk7m83wNGW\/VRTnEwJNPxCQLa6vLaEjyPhlJG8d3ThoLaPKk+CkKfgVkfZJBiitEBkHYRDq607XyRp6X879xAA0JyGLArCW8YnIK0\/QMKEoCnFvSJGNToo4lVxXczQ3fQBTvU1vR\/69PjN0hCTb0PQ60ACTtBYtNYVsjhVDO+ccMIoTi02m9gWMIoWE6iMD3PFLl4+PPAlAoBUGI1NN4cUI+OoLDTWLurDMp0utPgSwzTh9A66DEU+uAuG8exNJfwJV0HR2vqqOfLUsb3IlZTxvE8v26oN5+N1Phmd73dBtXeyx1RDV+bCBxIeHco17AAp0ABlFZTmDBffAGPgyaZAZwHHt9BJnxLqZ7Hd0+q\/0367iR4NvKkhbafj\/3TOOfcIyi\/s\/EjpxSXF7hHovaIOu\/Xklo1tB4d8CS0GkaAzmH\/+UcvLD1HCAbuJWN+Tgk2pGuEwp+caWS9Zooofjzs8oQ+BbqwZlZbgIZTPW6gCB307sHaheEQQ6D52VKgDxpvEpQYFUGtC9csInvzx5r4gPK9yi+ocMlnICBOAF4393EM380KG7qD74QvtK45ZHbuzexb9TRkZN\/mCZRP7xgBt5gma2RHyTTQdcoTJmOiEOx3HyHbybBQ+UzlzdLkMnJkEqkR7d\/9CpFCSmtKgBCVnWM77dvPTWHw5GY7vqo9k+N6FQ1XDjjyODILd+Zpi1CGQ\/ObTj+5pohgZvnofiuU8U60DNFsqZSQfmLnMqbU0rGMp0anZuFnEacEFcVqXjZVtgD\/hjCHpuMm52ORAhRNT3B6ijnrrh1AAn6s0BBGeqj5+RrdOA1a3jxmuB3EecQ76kkUTD99SkMdKf0X7HxRwjLj4egSzb5kKgB3XW30uN06XZZxzLHvFfCKad28\/Eyrx42PamQJEbiFMPN9Nw4Qwf5EMetyWGRQEONlOUNC\/vH8fn5T4H6FZhtSgKC+bMStrBfY2vfkzYPTRTc8Om9xJhI5zOaETLza7Qe38T3e1tbSPwQi69QWMlaCQvi41lvHpvgvLk\/0sep\/laRPRQ7DjlrswKWY+FAj8s\/sBT\/mAJ9MqX4nlc+3qXYkc3fCGk4MHSn5+tww8EpffypjJLctUn+4viuR6BZWN8mTfxN51ZprlnIdgB+9vois5nj9a64ZkLofVQ345ipRXG6I2A0PBjmqcf+lLacrIZ7dIh81J3sPYHsetFJZ+pjYGFtrt8ov\/7qeu+3rUEilfqwJqV+v2kkzcgMxqKP+NOVZgpyx9QjjlNMsVky8QKhOvx4mLESHX6a7Va0FJk\/MVrCtI322vf8HahVlXDGg4CluPyM7B2Z5+AqXxcKQPmm4hqHUzcudGvUvXUIpz6lH5kAxI+wYa2d29CI7nW\/pr9MXu9Bm4jyouAb7VJm63Fauo9bCIMlK\/AZfJdRku8eXk21sVJMl7eHobRFQFO5fXvxeCJpXyjBYU6Grh+ct0MFZhKdne28OJ6CL4ia\/f2ynxu+7L7wIQdFpbXsPQELfk0cQCv+ZzmKGIoC2C9PoWxBQdc52RFAczJdWZKGr3oH2KvoP53PVZcoou5KelghScSc\/3wDxBbHMRRk9ba\/aeipHe+9Ua+sTvBQmREW0O+Y6Pb9NWl4P6LmzjOp7maiy4YnTa\/wuS3r7Lz95qgAHA6nikncCvMCaZ+1uiQRUayCWXr7WCMzzsAA+3jQYQmB7JYp3HVk4SsDGMjY8jQvZDhXm\/6v3JZS4KCc1jOeC2H+PF8+3HAOs8y7Vf8+saGmAhORc7B8vGuYpRLgO6w9Z3uYhnW\/EeW5GXn1fZ1v6ks6TPmsuVNFeLHa+Wj6mFZTzhIpXrNzUv8GcHmZuYjYBscUUsCAiFhHJg7htKQ1K35p167BSQf9JonA5bIOv3ev37Mu4loj\/rPs9RqNgdHlzY+LqTYipvwNlP+gDQZm0Ttp0uetDK7Ir1D8qqnhs5g2q0DmbTf+cFo+IkfhLox1S++flfY05mj0GEGQ2jAvAvkgFterUseFo2J6xwOHtB\/sq7S2WbCas5Pl5bditjzxbaSx4RpdDZrQqlQtjS+JzaTF6fcvg0xVxg6XMe2qVmNrl95EQceIZ6Qp3Pl2fiV2DBhRWsvQ71yau0eaCd6pZLtZ1z+NCsVdCJHcTRbMzNUqQEg8NKqhXUk2a9OQsRuVQNu1FwjQX9Ss2houpeObQBkix+BO87a8jYOPEm+zkWOKqj8rNqOB1kPq4FIIh9CuseLm7pkh\/fUWUJk1zEl+TzWXFGlKxPwp0WKNQdGtH0aAdPV\/i3HN9C2UcVwgsJYxCo0ZMSwWMXNeaYbRvRFxDx5sEUkxVh3Enr4G+ZVNRE7C+ZP1uSwwjRf7r3q+ornheJh2gtkxFApi8z11ACKpHlBy\/O0aSUqjkT4nOqI0xhat4gSN5WySR3e896xagCxnD5FNv6FhnagOgD6gkgKwTbFngPV1mcnTjVnRw","iv":"4a0be30e2cb7d266cd485978ce707283","s":"348c7b7c7a5658d9"}