Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"be9c70a97a13b15d838ea338df355776","s":"ed92d035540bc48b"}
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