Automotive
August 26, 2020
Overall customer satisfaction is down among car owners. Image courtesy of: American Customer Satisfaction Index
By Dianna Dilworth
U.S. consumers are less satisfied with their automobiles this year than they were last year, even among the most respected in luxury automaking.
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","iv":"be449e968e3020a0aae2481453f16ccf","s":"2e0fa868917f926c"}
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