Retail
February 12, 2021
For most consumers, customer service is an important consideration when shopping, second only to price. Image credit: Kustomer
By Katie Tamola
Brands are being urged to prioritize excellent customer service and safety procedures to ensure continued sales and consumer loyalty.
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