Research
September 26, 2014
Exterior rendering of the W Beijing
By Joe McCarthy
Global hotel brands often have a reputation that differs markedly across countries, reflecting the challenges inherent in scaling service, according to a new survey by the Luxury Institute.
{"ct":"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","iv":"9baa8b50dbe2eab5efe806244acd0ff0","s":"9c168b9d9ac5cb3b"}
Share your thoughts. Click here