Research
January 15, 2014
By Joe McCarthy
Half of the mobile sites examined in L2's latest China report offer click-to-call customer service and a quarter provide one-click email for customer service.
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","iv":"11c110f65f320f80ef74e9b62aba7b6b","s":"b1934b800c70aab2"}
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