Research
January 15, 2014
By Joe McCarthy
Half of the mobile sites examined in L2's latest China report offer click-to-call customer service and a quarter provide one-click email for customer service.
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","iv":"da2aec6ad019dc22adc49601f970a4b7","s":"8b7b16b9a4f907c8"}
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