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Research

Jaguar, Lexus, Audi top consumer satisfaction for dealer services 

March 20, 2015

Jaguar C-X75 Jaguar C-X75

 

Most automakers have experienced the media scrutiny and consumer concern of vehicle recalls, but according to J.D. Power 2015 U.S. Customer Service Index Study, owner satisfaction is higher on a recall visit as compared to a repair visit.

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