Most automakers have experienced the media scrutiny and consumer concern of vehicle recalls, but according to J.D. Power 2015 U.S. Customer Service Index Study, owner satisfaction is higher on a recall visit as compared to a repair visit.
{"ct":"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","iv":"5b200053d111923d66cdbd1e8fc238ad","s":"a62b36f92e1c444f"}