Mobile is transforming the consumer shopping experience in many ways, from how they make purchasing decisions to actually completing a transaction. Another way that mobile is influencing customers’ retail interactions is by streamlining the customer service experience.
{"ct":"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","iv":"5ddbf3d183b9405bee7189a10986784c","s":"f5d29cd6169a9016"}