Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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","iv":"16d03dec5105af5ddbb9f6bfde12dc88","s":"b7cf1aa1c1c391f7"}
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