Travel and hospitality
November 23, 2020
The Four Seasons app lets guests check in digitally. Image credit: Four Seasons
By Sarah Ramirez
Leveraging technology will be crucial for luxury hospitality brands to help consumers feel confident about resuming travel amid the ongoing coronavirus pandemic.
{"ct":"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","iv":"92858b603616a19aaaaf80b496e20796","s":"cb7611094a39b3b6"}
Share your thoughts. Click here