Retail
October 3, 2019
South Coast Plaza differentiates itself through a resort-style sense of service. Image credit: South Coast Plaza
By Sarah Jones
NEW YORK – South Coast Plaza in Costa Mesa, CA takes inspiration from luxury brands and upscale hotels for customer engagement, choosing to think of itself more as a “shopping resort” than a mall.
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","iv":"d6f3dc8a916103a5e75b94485459a10c","s":"e62ca9c5f6e007c2"}
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