Luxury Daily
The authority in luxury news.
Dec. 20, 2024
  1. Wearables, AI at forefront of 2025’s digital trends: IMG
  2. EssilorLuxottica, Prada Group renew licensing deal
  3. Off the Cuff: A Q&A with Aston Martin's Marek Reichman
  4. Montblanc cuts ribbon on concept flagship boutique in Chengdu
  5. Rolex partners with Melbourne’s National Gallery of Victoria
  6. Mercedes-Benz rolls out AI-enhanced MBUX Voice Assistant
  7. The RealReal opens retail location in Houston
  8. Estée Lauder Cos. establishes new fragrance innovation hub in Paris
  9. BMW sets record with funds raised for education at playoff event
  10. Luxury Unfiltered: Reclaiming luxury leadership when client expectations shift
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Apparel and accessories

How Gucci is making over its client service centers

November 14, 2019

Inside Gucci 9 Hudson. Image courtesy of Gucci

 

By Sarah Jones

Italian fashion house Gucci is seeking to make its remote client services more reflective of its in-store experience through a concept that blends a channel-agnostic approach with a human touch.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Wearables, AI at forefront of 2025’s digital trends: IMG
  2. EssilorLuxottica, Prada Group renew licensing deal
  3. Off the Cuff: A Q&A with Aston Martin's Marek Reichman
  4. Montblanc cuts ribbon on concept flagship boutique in Chengdu
  5. Rolex partners with Melbourne’s National Gallery of Victoria
  6. Mercedes-Benz rolls out AI-enhanced MBUX Voice Assistant
  7. The RealReal opens retail location in Houston
  8. Estée Lauder Cos. establishes new fragrance innovation hub in Paris
  9. BMW sets record with funds raised for education at playoff event
  10. Luxury Unfiltered: Reclaiming luxury leadership when client expectations shift
VIDEOS
More Videos

MORE IN Apparel and accessories
EssilorLuxottica, Prada Group renew licensing deal
Roger Vivier enters second act of cinematic campaign
Desirability, operational efficiency key to luxury brand growth: Accenture
Vera Wang sells IP to brand management firm WHP Global
Balenciaga Music bridges cultures with Chinese pianist Wu Muye
As Notre Dame reaches restoration milestone, Dior crafts couture moment



RECENT ARTICLES
Happy Holidays!
Estée Lauder Cos. establishes new fragrance innovation hub in Paris
Accor developing Sofitel Diamond Crown Hai Phong in Vietnam

The RealReal opens retail location in Houston
Wearables, AI at forefront of 2025’s digital trends: IMG
Off the Cuff: A Q&A with Aston Martin’s Marek Reichman